Top 5 CRM Software for Small Business
The Importance of CRM for Small Businesses - At its core, a customer relationship management (CRM) tool gives birth to a simple user interface for a collection of data that helps businesses in identifying and communicating with customers in a scalable manner. Customer relationship management is simple, but, it can be implemented in a huge arrangement of methods like websites, social media, chat, mail, email, telephone calls, and numerous marketing materials that can all be integrated into a CRM for Small Business solution. If you are the owner of a small business, there are several ways a CRM tool can benefit your bottom line, check out our top five,
- Client Management
- Profitability Tracking
- Customer Service Improvement
- Sales Strategy
- Increase Customer Retention
Zoho - Zoho CRM provides an all-in-one solution for small businesses with a set of powerful features of sales and marketing to boost productivity and sales. Marketing teams can organize contacts, market their brand, manage sales pipelines, offer customer support solutions, and do much more than that with Zoho. The cloud-based solution gets easily integrated with other martech tools that are commonly used, offering a smooth flow of customer data. The detailed reporting, team collaboration tools, multichannel contact management, and in-built security measures make it a great pick for small businesses looking to implement an efficient CRM system.
HubSpot CRM - HubSpot CRM is a completely free CRM small business solution that enables businesses in organizing, tracking, and nurturing leads and customers. It looks to automate tasks your sales team doesn’t like such as record all customer interactions and make pipeline management a cinch by speeding up the sales process for your company. In the HubSpot CRM dashboard, you can easily access each and every contact and their personal information in one convenient location. Adding contacts to your HubSpot CRM is also very easy with the help of WPForms and our Zapier addon. It is a great tool for everyone from startups to enterprises.
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