Job Reference: LTWW1045095
Job Duration:
Start date:
Description:
Account Manager Support
Cardiff
To £27k depending on experience
Are you looking to join a niche company that consistently delivers outstanding customer experiences across all business areas?
Our longterm client, a leader in comprehensive retail solutions, is expanding its Customer Support team and looking for a Customer Support Coordinator to assist a Senior Account Manager in managing one of their high-profile client accounts. Known for exceptional service, our client provides tailored retail solutions ranging from procurement to direct delivery, making it the go-to partner for industry giants. They emphasise cost and time savings, as well as sustainability.
Role Overview
In this role, you willwork closely with the Account Manager, ensuring clients receive top-tier service. Key responsibilities include:
* Client Relations: Respond promptly to client inquiries, fostering strong and enduring relationships.
* Inventory Management: Maintain optimal stock levels and coordinate restocking efforts to meet client needs.
* Supplier Coordination: Work with suppliers to source items competitively and within lead times.
* Reporting: Generate and deliver regular reports to internal and external stakeholders.
About You
* Experience: Prior experience in customer service or purchasing, ideally in retail or manufacturingsettings.
* Multitasking Skills: Capable of thriving in a fast-paced environment while managing multiple responsibilities.
*Relationship Building: A natural at building and maintaining long-term client relationships.
* Technical Skills: Proficient in analytics and IT, with an ability to navigate relevant software and tools.
If you want to be part of an established business who have a great reputation within the industry then we want to hear from you
Industry: Admin and Secretarial
Salary: £24000- £27000 per annum
Salary Benefits:
Vacancy Type: Permanent
Job Skills: Customer service, administrator, customersupport, sales
Contact Name: Lisa Thomas
Website: -
Direct Application URL: -