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Customer Service Administrator

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Salary: £19,000.00 per annum


Greater London, London

Job Advertiser

Work Wales Ltd
Registered: 18 Jun '14
Postings: 8
Followers: 0, Following: 0

Job Reference: JO0000001536

Job Duration:

Start date: ASAP

Description:

Work Wales are working with a prestigious consultancy company based in Pontypridd. We are seeking to employ an enthusiastic, detail-orientated administrator to join a small, but growing, office team. The individual will predominantly be providing business support functions to the claims/funding department.

As an administrator, you will be responsible for the following mainduties:

* Review data, ensuring all details are correct with no discrepancies.

* Send requests to lenders and other third parties for information.

* Chase responses from lenders and other third parties.

* Chase information required requests from clients via email, telephone and/or text.

* Create and update Excel spreadsheets for internal and external use.

*Use case management systems.

* To assist in general office administrative duties in keeping with the role.

* Investigate and validate claims by collating all relevant paperwork

* Review third party documentation to ensure all relevant information is completed.

* Inputting data into our systems.

* Maintain and update the filing system & electronic records.What we are looking for

* An enthusiastic positive person with a "can-do" approach.

* Strong communication skillsand good telephone manner.

* Ability to cope under pressure and respond to demands.

* Adaptable to change.

* Problem-solving approach.

* Good organisational skills.

* Self-motivation and good use of initiative.

* Ability to work independently and as part of a team.

* Strong IT Skills and experience in using a variety of software such as MS Office.

*Time management skills and ability to prioritise workloads.

* Willing to learn new skills and systems.



Should you be successful, you will be subject to a variety of checks including references.

Experience:

* Someone with previous Administration experience would be advantageous. However, this does not need to be specific to the claims industry.

Position Details:

* Permanent full-time position after probationary period.

* Monday to Friday, 9am to 5pm.

Location:

* Pontypridd

Please note, this is not a remote position.

For more information about this role please contact Scott on 01792 477340.

Industry: Admin and Secretarial

Salary: £19000 - £20000 per annum

Salary Benefits:

Vacancy Type: Permanent

Job Skills: -

Contact Name: Scott Johnston

Website: -

Direct Application URL: -

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Position Details

Advert Ref: #2986411
Posted: 10 Jun '22
Visits: 33