Job Reference: JO0000001536
Job Duration:
Start date: ASAP
Description:
Work Wales are working with a prestigious consultancy company based in Pontypridd. We are seeking to employ an enthusiastic, detail-orientated administrator to join a small, but growing, office team. The individual will predominantly be providing business support functions to the claims/funding department.
As an administrator, you will be responsible for the following mainduties:
* Review data, ensuring all details are correct with no discrepancies.
* Send requests to lenders and other third parties for information.
* Chase responses from lenders and other third parties.
* Send requests for information to clients via email, telephone and/or text.
* Chase information required requests from clients via email, telephone and/or text.
* Review all information received to ensure it is complete and accurate.
* Create and update Excel spreadsheets for internal and external use.
* Use case management systems.
* Opening, sorting and scanning daily incoming post and frank[ing] outgoing post.
* Making telephone calls to third parties.
* To assist in general office administrative duties in keeping with the role.
* Investigate and validate claims by collating all relevant paperwork to package the claim[s] ready to present the information to the relevant team for authorization/rejection.
* Review third party documentation to ensure all relevant information is completed.
* Scan all documentation in relation to each claim onto the paperless scanning system.
*Maintain and update the filing system & electronic records.
What we are looking for
* An enthusiastic positive person with a "can-do" approach.
* Strong communication skills and good telephone manner.
* Ability to cope under pressure and respond to demands.
* Adaptable to change.
* Problem-solving approach.
* Good organisational skills.
* Self-motivation and good use of initiative.
* Ability to work independently and as part of a team.
* Strong IT Skills and experience in using a variety of software such as MS Office.
* Time management skills and ability to prioritise workloads.
*Ability to learn our services and describe/explain them to third parties.
Should you be successful, you will be subject to avariety of checks including references.
Experience:
* Someone with previous Administration experience would be advantageous. However, this does not need to be specific to the claims industry.
Position Details:
* Permanent full-time position after probationary period.
* Monday to Friday, 9am to 5pm.
Industry: Admin and Secretarial
Salary: £19000.00 - £20000.00 per annum
Salary Benefits:
Vacancy Type: Permanent
Job Skills: -
Contact Name: Scott Johnston
Website: -
Direct Application URL: -