Job Reference: FRS62922
Job Duration:
Start date: ASAP
Description:
Logistics Administrator & Customer Service Representative - Dublin 8Salary: €35,000 per annum
We are currently recruiting for a Logistics Administrator & Customer Service Representative on behalf of a key client based in Dublin 8. This role is perfect for a highly organised and communicative individual with experience in customer service and administration within a fast-paced logistics environment.
Key Responsibilities:
* Liaising with customers professionally via phone, email, and other communication methods, ensuring a consistently high standard of service.
* Handling customer queries promptly and efficiently, ensuring resolutions meet customer satisfaction.
* Communicating any issues to internal teams, such as transport, operations, and sales.
* Managing and completing POD delivery dockets, ensuring accuracy and timeliness.
* Generating reports and administering the fleet tracking system.
* Monitoring deliveries to notify customers of any potential delays or issues proactively.
* Providing accurate and complete information by following company procedures.
* Following up on queries within agreed timelines to ensure issues are resolved satisfactorily.
* Performinggeneral administrative duties, with the potential for role expansion as the business evolves.
* Building trust with both customers and team members through clear and effective communication.
* Collaborating with Transport Planners and Management for issue escalation when necessary.
Ideal Candidate Profile:
* Previous experience in Customer Service within a fast-paced environment.
* Excellent verbal and written communication skills.
* Strong attention to detail and a high level of accuracy intasks.
* Proficient computer skills, with experience using MS Word, Excel, and SAP.
* Proven ability to solve problems effectively and efficiently.
* Ability to work both independently and as part of a team.
This role offers a fantastic opportunity to grow within a dynamic logistics environment, with a competitive salary of €35,000 per annum.
Interested? Apply now with your up to date CV and join a thriving team in Dublin 8! For more info please contact Jason Devlin of FRS Recruitment 0861038538
Industry: Admin and Secretarial
Salary: €30000 - €35000 per annum
Salary Benefits:
Vacancy Type: Permanent
Job Skills: administration, transport, logistics
Contact Name: Jason Devlin
Website: -
Direct Application URL: -