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Service Delivery Administrator

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Salary: £22,000.00 per annum


Greater London, London

Job Advertiser

Concept Resourcing
Registered: 06 May '18
Postings: 83
Followers: 0, Following: 0

Job Reference: BBBH41504

Job Duration:

Start date: ASAP

Description:

Administrator - Finchampstead
5 days per week including Saturday + Sunday 09:00-17:30
Up to £25,000 (DOE)

We are currently recruiting for an experienced Administrator to work alongside service delivery managers to manage all aspects of customer requirements.

Responsibilities:

* Assist in answering incoming calls to the office phone number during working hours.
* Receive and respond to incoming IMAC & Project requests from customers.
* Receive and respondto incoming requests and opportunities from customers.
* Liaise with all required parties, both internal and external, to ensure successful and timely delivery of customer requests.
* Technically vet requests and check for general accuracy in terms ofany agreed SLA's.
* Project management/co-ordination duties as required.
* Liaise with all required parties to ensure successful and timely IMAC completion.
* Communicate as required with all parties to provide updates throughout the IMAC process.* Schedule engineers for IMAC & Project works.
* Ensure all Worksheets, Surveys and RAMS are sent to engineers.
* Request POs from Customers for all works requested by them.
* Document and forward POs to OM or CRD for invoicing.
* Provide written quotations to all customers on request.
* Provide administration & operational assistance to the CRD as required.
*Ensure all materials are ordered for work booked in a timely manner.
* Ensure all picklists are correct and sent to SLM in a timely manner.

Experience Required:

* Previous administration experience
* Strong verbal and written communication skills.
* Strong self-motivation.
* Ability to work alone and as part of a team when required.
* Knowledge of IT and EPOS infrastructure and network infrastructures a benefit but not essential.
* Knowledge of IT and EPOS hardware and related peripheralsa benefit but not essential.
* Sound knowledge and experience in use of usual IT applications (Outlook, Word, Excel Etc..).

Industry: Admin and Secretarial

Salary: £22000 - £25000 per annum

Salary Benefits:

Vacancy Type: Permanent

Job Skills: service delivery administrator

Contact Name: Hayley Lem

Website: -

Direct Application URL: -

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Position Details

Advert Ref: #2994913
Posted: 11 Aug '22
Visits: 19