Job Reference: JO0000001604
Job Duration:
Start date: 03/01/2023
Description:
Site Services Co-ordinator
Maternity Cover - 1 year
£competitive
A global business with their Head Quarters inSouth Wales who are going from strength to strength and who are known within the industry for their quality of customer supportare looking for a Site Services Co-ordinator to manage visits to customer sites for Site Services Engineers and AdvisorsKey responsibilities
* Co-ordinate with customers to book site visits at a convenient time
* Record and maintain details of site visits
* Manage the departmental shared inbox to ensure that queries are kept to a minimum level
* Respond professionally to site service queries and advise customers clearly and precisely
* Upon receipt, assess the site questionnaireand issue customers with the relevant certificates
* Answer all incoming calls and deal with queries relating to site matters efficiently
* Undertaken capacity planning for work to be carried out on time
* Log all inspections onto the CRM
* Build valuable and high quality customer relationships
The person
Ideally you will have experience in a similar role gained within a construction, manufacturing or industrial environment, for example you could be an Engineer Co-ordinator, Hire Desk Controller or Site Administrator
If you don't have the above, the following skills are pre-requisites for the role:* Ability to use influencing skills to develop and gain co-operation from other departments to gain information and achieve satisfactory outcomes
* Able to work under pressure, manage multiple tasks and react quickly and responsibly to changingsituations
* Excellent administration skills
* Communicate effectively at all levels - internally and externally with an excellent interpersonal skills in verbal and written form
* Computer literate (Microsoft Office packages)
* High levels of attention to detail and organisation skills with the ability to prioritise workload and meet deadlines
* Effective problem solverThe business has been going through phenomenal growth and will be continuing with further expansion plans over time which will provide further opportunities within the business so if you want an opportunity to be part of this exciting business, then please get in touch.
Industry: Admin and Secretarial
Salary: Up to £26000 per annum
Salary Benefits:
Vacancy Type: Contract
Job Skills: -
Contact Name: Lisa Thomas
Website: -
Direct Application URL: -