Job Reference: JO0000001554
Job Duration:
Start date: ASAP
Description:
Trainee Hire Desk Advisor
Construction Industry / Customer Service
Cardiff
£22276.80 PA Plus bonus
THE COMPANY
Work for a well established, award winning organisation in the Cardiff area. The company hire out machinery and toolsused within the construction industry. They have a dynamic culture and believe in development of staff and offer internal progression opportunities.This company pride themselves on their customer service and are looking for a trainee to join the Team.THE ROLE
This will be a true trainee role where you will learn the full function of a Hire Desk Advisor but will also help out in all departments to learn the business from the bottom up. Your duties will include:
* Working on the front counterserving customers
* Speaking to customers on the phone to take orders
* Processing email and internet orders
* Booking outmachinery
* Arranging delivery and collections
* Loading and unloading trucks for delivery
* Delivering equipment to customers
* Cleaning tools and equipment
* Learning the products to be able to advise customers
* All paperwork / computer input related to product hire
* Helping out where ever required
REQUIREMENTS
Although this is a trainee position somework experience or studies in a relevant field would definitely be an advantage. You could come from a customer service background then the company will teach you all you need to know about construction, or you could come from a Construction background and they will then up skill you in customer service.
The following attributes are also desirable:
* Keen to develop a career in construction related customer service
* A quick learner
* Excellent customer service skills
* A genuine interest in construction equipment and tools
* Good computer literacy skills
* A full driving license
* A willing team player
In Return
Learn while you earn!
A good salary and bonus on offer.
Truly a great opportunity to develop a career in the construction hire industry through hands on learning. The company offer excellent career development opportunities and provide apositive team driven working environment. For more information contact Kim Simpson at Work Wales for a confidential discussion.
Industry: Call Centre and Customer Service
Salary: Up to £22276.80 per annum
Salary Benefits:
Vacancy Type: Permanent
Job Skills: -
Contact Name: Kim Simpson
Website: -
Direct Application URL: -