Job Reference: SC/HQ51468
Job Duration: 18 months
Start date: ASAP
Description:
* Digital Advertising Account Coordinator
* Up to £40,000 per annum
* Temporary contract until 30th June 2024 but could extend to 18 months subject to performanceand budgt
* Fully Remote role based in the UK
This role is working for a globally recognised Technology Company and sits within their Digital Advertising Team.
We are looking for a Digital Advertising Account Coordinator to work with theSales Account Team to support on Customer Account analysis.
This role is fully remote, you must be based in the UK tobe eligible for this role. This is a temporary contract role through to 30th June 2024 but could potentially extend to 18 months.
To be considered for this role you must have experience within Digital Advertising and have strong Excel skills - there will be an Excel assessment as part of the hiring process, and you should be capable of creating and using Pivot Tables and V-Lookups.
Role overview:
The Digital Advertising Team is a worldwide sales, marketing and services organization on the cutting edge of the digital advertising industry which empowers advertisers around the world to reach their maximum potentialthrough paid search engine marketing (SEM) on the businesses Advertising network.
We are seeking a Digital Advertising Account Coordinator to support this team. The individual in this role will support Account Managers and Account Executives by triaging, assigning and resolving ticket requests received through internal stakeholders, serving as a point of contact to resolveclient and stakeholder escalations related to bulk implementation of search optimizations and feature adoption. This position isfocused on consistent execution excellence, compliance and works collaboratively to solve problems. Success measures include task quality and accuracy, stakeholder satisfaction and performance to SLA.
Duties will include:
* Support the Sales Account Team across varying tasks including (and not limited to) Excel creation and analysis, supporting the surfacing of optimization and customer account analysis, PBI dashboard creation and account admin
* Serve as an inter-team point of contact, gathering escalation information and client/business impact as needed to send escalations from internal teams to partner teams to quickly and professionally resolve client issues
* Track all requests using a ticketing system and work closely with stakeholdersto complete tasks, troubleshoot and resolve issues
* Effectively follow process and guidelines
* Review account health andprovide proactive search optimizations
* Coordinate with team members to manage daily team workload and schedules
* Help foster innovation in tools and processes to make the team more effective and efficient
* Stay up to date with new product releases and reporting functionality
Skills and experience required:
* Experienced working within Digital Advertising usingExcel to analyse information, including data manipulation, V-Lookups, creating and using pivot tables, and data analysis
* Readiness and capability to learn search engine marketing
* Critical thinker who is organized and can make decisions based on clear priorities
* Problem solver and multitasker who can partner well with other teams
* Collaborative teammate who can buildsuccessful team relationships with partners
* Excellent written and verbal communication skills
* Flexible and able to quickly adapt to changing business needs and processes
* Positive and creative 'can do' attitude with a strong work ethic
* Self-motivated and willing to contribute ideas
* Fluency in English
Industry: Advertising and PR
Salary: £28000 - £40000 per annum
Salary Benefits:
Vacancy Type: Contract
Job Skills: Excel, power BI, Marketing, Digital Advertising, Performance marketing
Contact Name: Samantha Cole
Website: -
Direct Application URL: -