Job Reference: FCN - 124
Job Duration:
Start date: ASAP
Description:
Embarking on an Apprenticeship with First City offers an exciting and fulfilling opportunity to kick-start your career!
Thisrole is ideal for someone leaving education who is eager to grow and make a positive impact on others. You'll gain valuable hands-on experience in the health and social care field, deepening your knowledge and skills while laying the groundwork for a rewarding future career.
First City Care Group is committed to delivering outcome-focused support, putting emphasis on individuals' abilities and aspirations. We believe in empowering those we support to achieve their goals beyond traditional care models. As the Lead Provider for North and East Isle of Wight, we are proud to work in partnership with the Isle of Wight Council to provide domiciliary care for local residents, including those discharged from hospital.
We are seeking a Brokerage Officer Apprentice to join our established team, whilst undertaking a Business Administration course to compliment learning within this position. In this dynamic role, you will facilitate the transfer of care from acute settings to the community and broker care packagesacross the Isle of Wight and Swindon. Working closely with our commissioning and contract team at our head office in Swindon, where we also deliver a lead provider contract, you'll ensure that care packages meet the needs of service users while maintaining strong relationships with our partner organizations.
Key Responsibilities:
* Broker Care Packages: Source and manage packages of care with partner organizations in the Isle of Wight and Swindon.
* Capacity Management: Maintain market supply, coordinating changes and identifying emerging capacity needs.
* Service User Advocacy: Act as an advocate for patients, ensuringsafe and timely transfers of care.
* Contract Management: Support contract reviews, manage invoice queries, and contribute tothe quality assurance process.
* Safeguarding & Risk: Ensure safeguarding procedures are followed and contribute to service user risk assessments. Maintain integrity when dealing with confidential matters & Adhere to company policies
* Communication: Collaborate with care teams, ensuring accurate and sensitive information sharing in line with data protection regulations.
Skills :
* Strong communication skills, with the ability to work effectively in a team.
* Be willing to support with advocating for patients and make informed decisions based on best practices.
* Be willing to learn safeguarding processesand risk assessments.
Requirements:
* Be 18 years of age or older
* Must have at least a grade C or 4 GCSE or equivalent in Maths and English or willing to undertake Functional Skills as part of the course
* Have an understanding and/or interest of the health and social care sector
* Complete course work on time and to a high standard and Produce, maintain and be responsible for content, accuracy and sign off of assessments completed
Desirable:
* Health and social care qualification (GCSE or equivalent)
Duration:
The Apprenticeship will take between 12 - 18 months to complete
Courses available Business Administration Level 2 and 3 depending previous qualifications
Salary: £13,312 per annum, for the 1st year - Rate will beassessed after a year.
Location: Swindon and remote working
Hours: 08.30am -17.00pm. Monday - Friday
Some flexibility in hours may be required to suit the needs of the business.
Why Join Us?
At First City, you'll be part of a dedicated team making a real difference in people's lives. You'll work in a supportive environment where your contribution is valued and careerdevelopment is encouraged.
This position may be closed sooner if a suitable candidate is appointed
ALL EMPLOYMENT WITH FIRST CITY NURSING AND CARE IS SUBJECT TO SATISFACTORY REFERENCES, ENHANCED DBS CHECK AND FULL COMPLETION OF MANDATORY TRAINING
Industry: Social Care
Salary: Up to £13312 per annum + Pension, Full Training
Salary Benefits: Pension, Full Training
Vacancy Type: Permanent
Job Skills: Brokerage Officer Apprentice , customer service apprenticeship, customer service, Business admin role, Business administration apprenticeship Coordinator, Care Coordinator, domiciliary, homecare, Swindon
Contact Name: Laura Hammersley
Website: -
Direct Application URL: -