Job Reference: FCN - 346
Job Duration:
Start date: ASAP
Description:
First City Nursing and Care a CQC Outstanding Organisation, committed to providing exceptional support and care for people in their own homes.Working together as one team to achieve the best outcome for our customers based on the Isle of Wight are recruiting for a CareCo-ordinator.
If you're looking to take your career in Healthcare to the next stage, First City have a fantastic opportunityfor a full time Care Co-ordinator. This is the perfect role for an existing Care Co-ordinator, Care Supervisor or a Care Assistant looking to progress their career.
The Co-ordinator holds one of the most important positions in First City as all your actions directly affect the happiness and wellbeing of both our customers and our staff.
The purpose of the Care Co-ordinator role is to make sure our customers receive excellent quality care and support to help them remain safe and comfortable in their own homes.
You will be joining a team of friendly and kind-hearted professionals who are proud of the work they do, We providetraining and ongoing support to ensure you understand our carers and our customers. Our Care Co-ordinator is part of the care team and would be expected to help with care calls where necessary.
Key responsibilities of a Care Coordinator:
* Allocation of care workers to customer visits using effective rostering, ensuring continuity of care and considering locations, skills required.
* Communicating regularly with care workers, providing guidance and resolving queries in a timely manner
* Maintaining telephone contact with customers and staff members
* Ensure telephone calls are answered in a timely, polite and professional manner
* Ensure all paperwork is completed and entered onto relevant systems
* Support with the delivery of the on-call rota, dependent on the needs of the business. This will include being the designated contact for the out of hours teams during evening/weekends and supporting all aspects of care delivery.
* Support the field team covering customer visits to support the business needs when required.
* Be the 1st line of support for carers and clients with care related enquiries
* Ensure compliance is met within the office and the care calls
* Assist and support the manager
* Maintain integrity when dealing with confidential matters
* Provide supervisory support and instruction to care staff
* Adhere to company policies
* Approach clients with understanding and empathy, remembering that each client is to be treated as an individual
* Work as part of a team that revolves around person-centred care and support
The successful candidate will:
* Be computer literate and have good office skills
* Have excellent customer service skills
* Have an empathetic and a caring nature
* Be organised and can workcalmly under pressure
* Have experience of working in various Healthcare settings
* Be a people person with good communication skills
* Be a team player
* Support with other tasks required to meet the needs of the business.
The following would be beneficial:
* Health and social care qualifications (NVQ 2/3 or above)
* Valid driving licence with access to a car
Benefits include:
* Salary £25,443 which is inclusive of the minimum involvement in the out of hours rota
* 20 days annualleave entitlement plus statutory bank holiday
* Workplace pension scheme
* Supportive induction, and training and development
* Highstreet Vouchers
Office hours are 08.30am -17.00pm, salary includes on call duties which is a requirement of the role. Some flexibility in hours may be required to suit the needs of the business.
COVID-19 considerations:
We take Covid-19 considerations into account in everything we do including the recruitment process. These will be outlined to applicants in further detail at relevant stages
To not miss out on the opportunity to become our next Care Coordinator, click the apply now button and register your interest.
We look forward to hearing from you.
ALL EMPLOYMENT WITH FIRST CITY NURSING AND CARE IS SUBJECT TO SATISFACTORY REFERENCES, ENHANCED DBS CHECK AND FULL COMPLETION OF MANDATORY TRAINING
Industry: Social Care
Salary: Up to £25443 per hour + Pension, Full Training, Mileage
Salary Benefits: Pension, Full Training, Mileage
Vacancy Type: Permanent
Job Skills: Healthcare, Carer, Support worker, care assistant, Coordinator, Care Coordinator, domiciliary, homecare, support worker, care worker, supported living, Experienced, Newport, Isle of Wight
Contact Name: Laura Hammersley
Website: -
Direct Application URL: -