Job Reference: FCG - 074
Job Duration:
Start date: ASAP
Description:
Thank you for applying to the First City Group.
I'd like to inform you that having reviewed your application we have on record you have applied previously to First City, please note that applicants need not apply to multiple positions as the recruitment team would have discussed all active vacancies and suitability.
If you application is in relation to sponsorship, please be aware we are only offering sponsorship into our community positions where driving is an essential requirement.
To be considered for this position youmust have the following:
UK driver's licence.
International driver's licence with at least 6 months to expiry date.
Access toa vehicle.
Thank you, again, for taking the time to apply to First City
First City Recruitment Team
This role is NOT open toapplications from those who reside outside the UK or require sponsorship. Should you apply for this role and be found to live outside the UK or require sponsorship, your application will be rejected
This is the perfect role for an existing Care Co-ordinator, Care Supervisor or a Care Assistant looking to progress their career!
The Co-ordinator holds one of the most importantpositions in First City as all your actions directly affect the happiness and wellbeing of both our customers and our staff.The purpose of the Care Co-ordinator role is to make sure our customers receive excellent quality care and support to help themremain safe and comfortable in their own homes.
You will be joining a team of friendly and kind-hearted professionals who are proud of the work they do, We provide training and ongoing support to ensure you understand our carers and our customers. OurCare Co-ordinators are part of the care team and would be expected to help with care calls where necessary and partake in out ofhours on call duties.
Location: Swindon
Hours: Monday-Friday 08:30am -17:00pm. Some flexibility in hours may be requiredto suit the needs of the business
Salary: £23400 per annum, additional earnings available when partaking in out of hours duties
Key responsibilities of a Care Coordinator:
* Allocation of care workers to customer visits using effective rostering,ensuring continuity of care and considering locations, skills required.
* Communicating regularly with care workers, providing guidance and resolving queries in a timely manner
* Maintaining telephone contact with customers and staff members
* Ensure telephone calls are answered in a timely, polite and professional manner
* Ensure all paperwork is completed and entered onto relevant systems
* Support with the delivery of the on-call rota, dependent on the needs of the business. This will includebeing the designated contact for the out of hours teams during evening/weekends and supporting all aspects of care delivery.
*Support the field team covering customer visits to support the business needs when required.
* Be the 1st line of support forcarers and clients with care related enquiries
* Ensure compliance is met within the office and the care calls
* Assist andsupport the manager
* Maintain integrity when dealing with confidential matters
* Provide supervisory support and instruction to care staff
* Adhere to company policies
* Approach clients with understanding and empathy, remembering that each client is to be treated as an individual
* Work as part of a team that revolves around person-centred care and support
The successful candidate will:
* Be computer literate and have good office skills
* Have excellent customer service skills
* Havean empathetic and a caring nature
* Be organised and can work calmly under pressure
* Have experience of working in variousHealthcare settings
* Be a people person with good communication skills
* Be a team player
* Support with other tasks required to meet the needs of the business.
The following would be beneficial:
* Health and social care qualifications (NVQ2/3 or above)
* Valid driving licence with access to a car
In return we offer:
* Supportive induction
* Excellent training and support
* Access to Blue Light Card discount scheme
* Motor maintenance discount with a local garage
* 28 days annual leave entitlement inclusive of statutory bank holidays
* Access to Employee assistance programme with Health Assured.* Additional industry recognised training
* Workplace pension with Nest
* Access to company pool car
* Refer a friend scheme
* Opportunity for career progression
* Further earning potential exists within this role
This position may be closedsooner if a suitable candidate is appointed
ALL EMPLOYMENT WITH FIRST CITY NURSING AND CARE IS SUBJECT TO SATISFACTORY REFERENCES, ENHANCED DBS CHECK AND FULL COMPLETION OF MANDATORY TRAINING
Industry: Social Care
Salary: Up to £23400 per annum + additional earnings, Pension,
Salary Benefits: additional earnings, Pension,
Vacancy Type: Permanent
Job Skills: Healthcare, Carer, Support worker, care assistant, care, domiciliary, homecare, support worker, care worker, supported living, experienced, Dom Care, Swindon Jobs, Domiciliary care, Community Homecare
Contact Name: Laura Hammersley
Website: -
Direct Application URL: -