Job Reference: FCG - 064
Job Duration:
Start date: ASAP
Description:
First City Nursing Services have an exciting opportunity for someone to join an existing and growing team. We are looking for a Coordinator for Supported Living and Children's Services.
This is an ideal opportunity for those who may be working in a Senior or Team leader position looking for their first office-based role.
You will provide direct supervision to the support team under the guidance of a Senior Manager to deliver the integration of care and support services. We are looking for someone who is passionate about delivering great customer care, someone with experience in supporting those with learning disabilities and / or children with needs and enabling people to live the lives they want as well as being an inspiring leader to work with staff in making the changes that are required.
The role of Coordinator is to support the Lead in the delivery of the highest quality care and support whilst working in a flexible, creative, and innovative way.
Location: Swindon
Hours: Monday-Friday 08:30am -17:00pm. Some flexibility in hours may be required to suit the needs of the business
Salary: £23400 per annum, additional earnings available when partaking in out of hours duties
Main Duties &Responsibilities
* Allocation of care workers to customer visits using effective rostering, ensuring continuity of care, and considering locations, skills required.
* Communicating regularly with care workers, providing guidance, and resolving queries in a timely manner
* Maintaining telephone contact with customers and staff members
* Ensure telephone calls are answered in a timely, polite, and professional manner
* Ensure all paperwork is completed and entered onto relevant systems
* Support the field team covering customer visits to support the business needs when required.
* Ensure compliance is met withinthe office and the care calls
* Assist and support the manager
* Maintain integrity when dealing with confidential matters
* Provide supervisory support and instruction to care staff
* policy and procedures are always followed providing a safeworking environment
* Ensure consistent application of company policies, procedures, and approved practice; and to promote the aims and values of First City
* Ensure staff training is implemented and the delivery of exceptional care services, to customers living in their own home, is achieved consistently
* Partake in ensuring the emergency on-call mobile phone is covered outside normal office hours
The successful applicant will support the development of a staff team able to implement a change programme of social, cultural, and recreational activities tailored to meet individual needs, promoting independence, and making each day as fulfilling as possible. This will be based on the needs and wishes of those receiving services or who may receive the service in the future. You will need to understand how to work in a person-centred way that builds on the strengths of staff and customers to further develop a service that offers excellent care and support and a range of stimulating and interestingactivities and events to those in the schemes and in the wider community.
Person Specification
* Experience supportingthose with learning disabilities/children with needs
* Excellent communication and interpersonal skills
* Extremely wellorganised, excellent planning and prioritising ability with high attention to detail
* Be computer literate and have good office skills
* Have excellent customer service skills
* Have experience of working in various Healthcare settings
* Support with other tasks required to meet the needs of the business.
The following would be beneficial:
* Health and socialcare qualifications (NVQ 2/3 or above)
* Valid driving licence with access to a car
Benefits include:
* 28 days annual leave entitlement inclusive of statutory bank holidays
* Workplace pension scheme
* Supportive induction, and trainingand development
* Access to Employee assistance programme with Health Assured
* Refer a friend scheme
* Opportunitiesfor career progression
* Access to Blue Light Card discount scheme
* Motor maintenance discount with a local garage
*Further earning potential exists within this role
Office hours are 08.30am -17.00pm
On call duties are a requirement ofthe role.
Some flexibility in hours may be required to suit the needs of the business.
Any employment with First City Nursing and Care is subject to satisfactory references and DBS (Disclosure and Barring Service) check and full completion of anytraining required.
This position may be closed sooner if a suitable candidate is appointed
Industry: Social Care
Salary: Up to £23400 per annum + Pension, additional earnings
Salary Benefits: Pension, additional earnings
Vacancy Type: Permanent
Job Skills: Healthcare, Carer, Support worker, care assistant, Coordinator, Care Coordinator, Childrens services, support worker, care worker, supported living, Experienced, Swindon, Progression, Healthcare Coordinating, Learning disabilities
Contact Name: Laura Hammersley
Website: -
Direct Application URL: -