Job Reference: LA23308
Job Duration:
Start date:
Description:
Are you a tech-savvy individual with a passion for ensuring seamless audio-visual experiences?
Then this company would love to meet with youThey are a dynamic leader in cutting-edge AV solutions, and they are seeking a talented AV Service Support Engineer to join them.
If you thrive in a role that combines technical expertise, client interaction, and proactive problem-solving, this positionis tailored for you.
The Company
The company prides itself on using AV technology to transform experiences. And they lovepushing the boundaries of innovation coupled with a commitment to excellence.
Your Role
As the AV Service Support Engineer, you'll play a pivotal role in delivering top-notch support for a leading London based corporate organisation. Your responsibilities include on-site servicing, maintenance, and meticulous record-keeping. You will manage offsite repairs, ensuring adherence to Service Level Agreements and be the linchpin between cutting-edge AV technology and client satisfaction.
Key Responsibilities:
* Diagnose, maintain, test, and repair the on-site Audio-Visual portfolio.
* Ensure smooth running of meetings andevents with flexibility for large-scale functions
* Optimize video conferencing systems, meetings, and rooms.
* Proactivelyperform preventative maintenance and room checks.
* Monitor and report on AV network usage, progress, and traffic.
* Foster positive relationships with colleagues and clients.
* Train and support end users proactively.
* Liaise with and manage3rd party relationships.
* Manage onsite consumables and spares efficiently.
* Produce monthly reports based on KPIs for client review.
* Collaborate smoothly with the business's support desk and technical resources.
* Provide on-site support viaa dedicated mobile phone during working hours.
* Minimize downtime of AV facilities.
* Participate in AV installations, projects, and subsequent service duties.
* Identify opportunities for system/equipment upgrades and notify line management.About You
* Technical proficiency in Audio-Visual systems.
* Excellent problem-solving skills
* Flexibility for potential after-hours support during large events.
* Dedication to maintaining high-quality work standards.
* Ability to identifyopportunities for improvement and innovation.
* Current with industry trends and advancements.
* Prior experience in AV installations and project management is a bonus.
If you're ready to elevate your career with a company at the forefront of AV innovation, apply now with your latest CV.
Industry: Engineering
Salary: £33000 - £35000 per annum
Salary Benefits:
Vacancy Type: Permanent
Job Skills: -
Contact Name: Lanre Akanni
Website: -
Direct Application URL: -