Job Reference: BBBH75108
Job Duration: Permanent
Start date: ASAP
Description:
Coffee Field Service Engineer
Job Description:
Our client, a leading provider of commercialcoffee machines, has built a strong reputation for delivering high-quality coffee solutions to businesses across various sectors, including hospitality, independent coffee shops, bars, and workplaces. With a commitment to innovation and excellence, they partner with top brands to offer exceptional products and services.
They are seeking a passionate and experienced Field Service Engineer. This role involves diagnosing, repairing, installing, and maintaining a range of commercial coffee machines. As thecompany enters a significant growth phase, this position offers an exciting opportunity to support the development of the Service Department. The company prides itself on its customer-centric approach, ensuring clients receive reliable support and tailoredsolutions to meet their coffee service needs.
Position: Field Service Engineer
Area: Manchester and surrounding areas
Job Type:
* Full-time - Including Weekend cover (Rota - 1 in 4 weeks)
* Pay: On request
* Location: Northern - Manchesterand surrounding areas
Benefits:
* Company Van
* Company Pension
* Extensive Training
* Opportunity to earn overtime* Employee assistance program including financial & mental health support plus staff discounts
* Additional days holiday for your birthday (subject to length of service)
* Discretionary company bonus
Key Responsibilities:
* Install new commercial coffee machines and ensure they are set up correctly.
* Repair and maintain commercial coffee machines as needed.
*Conduct boiler inspections.
* Diagnose and fix issues to minimise future breakdowns and identify potential risks.
* Developand maintain a strong knowledge of company products and machines.
* Accurately log jobs and complete required paperwork usingthe online system.
* Request and fit replacement parts when necessary, including processing warranty parts promptly.
* Provide excellent service aligned with the company's values and brand standards.
* Suggest ways to improve efficiency and reduce costs.
* Respond to customer inquiries politely and professionally.
* Collaborate with the Service/Technical Manager to support business growth and improvement.
* Follow all health and safety policies and standards.
Skills and Abilities:
* Experience working in a field-based commercial coffee Engineer's Role
* Experience of fixing a wide range of commercial coffee machines - including traditional espresso, coffee brewers, hot water boilers, bean to cup machines, and coffee grinders
* Excellent communication skills
* Competent using phones and laptops
* Genuine passion and interest for coffee and commercial coffeeequipment
* Full UK Driving license
* PSSR Training preferred
If you're passionate about coffee and have the skills andexperience we're looking for, we'd love to hear from you!
M. 07940149373
T. 01384 246 250
E: aleks.malczewska@concept-it.com
Industry: Engineering
Salary: £30000 - £35000 per annum
Salary Benefits:
Vacancy Type: Permanent
Job Skills: -
Contact Name: Aleks Malczewska
Website: -
Direct Application URL: -