Job Reference: BBBH56582
Job Duration: Permanent
Start date: ASAP
Description:
Coffee Machine Service Engineer - Cruise Line and National Support
Location: South of England, preferably near Southampton
About Us:
Join a market leader in the manufacture of professional coffee machines! Our client is expanding their team to enhance service levels and increase their field engineer base. They are seeking apositive and enthusiastic Coffee Service Engineer to focus on the Cruise Line business and provide national support when needed.Key Responsibilities:
* Dedicated Service: Provide maintenance and repair work on cruise ships, including global travel.* Installation: Install coffee machines during dock times.
* Regional Support: Offer support across the UK between sailings.
* Timely Service: Ensure prompt completion of cruise line service calls.
* Technical Development: Develop knowledge to support both cruise line and national operations.
* Effective Communication: Work with the service desk and customers to assess and meet their needs.
* Problem Solving: Investigate and resolve issues with coffee machines.
Requirements:
* Experience: Relevant industry experience with bean-to-cup coffee equipment.
* Customer Focus: Strong organisational skills and a customer-oriented approach.
* Tech Savvy: Proficient in using systems like Outlook, Excel, and Explorer.
* Flexibility: Able to work under pressure and adapt to changing situations.
* Travel Ready: Must have a valid passport.
Benefits:
* CompetitiveSalary: £30k - £32k, dependent on experience.
* Company Van: Available for private use.
* Annual Bonus: Potential for additional earnings.
* Tech Tools: Mobile phone and laptop for service reports.
* Pension Plan: 10% non-contributory company pension.
* Health Cover: Private health insurance.
* Security: Death in service benefit.
If you are passionate about coffee machines and believe you can make a positive impact, please apply with your CV for further details.
Apply today or reach out directly to us at:
Email: aleks.malczewska@concept-it.com
Phone: 01384 246262 / 07940149373
Industry: Engineering
Salary: £30000 - £320000 per annum
Salary Benefits:
Vacancy Type: Permanent
Job Skills: -
Contact Name: Aleks Malczewska
Website: -
Direct Application URL: -