Job Reference: BBBH48973
Job Duration:
Start date: 07/09/2023
Description:
Role : Electro Mechanical Engineer / Photocopiers
Location : NG /DE - East Midlands
Company
I am actively recruiting within the East Midlands for either an experienced Photocopier engineer or a break fix electro mechanical FSE looking to develop their existing knowledge, ideal backgrounds would be IT Hardware / EPOS / ATMetc . You will be responsible for the service and maintenance of high end, quality Photocopiers / MFDs whilst achieving customer satisfaction. It is essential that you are from a break fix / service engineering background !
Key Role
* Maintain andrepair the full range of MFP & Production Print equipment in line with the published technical specifications
* Attend tofield technical calls at client premises as directed by call control, responding to requests within the targeted response time and fix products on site efficiently and with minimum delay
* Ensure that accurate technical records are maintained via use ofthe PDA service support tools and by communicating with call control at required and appropriate times
* Organise and maintaina suitable vehicle or onsite spare parts kit to minimise Return to Fit [RTF] calls. Ensure that tools, technical manuals [including bulletins] and other equipment provided are available for use and in a complete and safe condition
* Maintain and managecloud-based digital document repository access via regular on-line synchronisation of provided laptop tools
* Ensure that, where provided, the company vehicle is maintained in line with published procedures and kept clean and presentable
* Maintain accurate work expense records and submit these, along with receipts, at the required time
* Attend technical training courses, seminars and other events including online training modules and exams to maintain technical skills and product awareness.
* Liaise and co-operate with other departments to promote an efficient level of operational service
* Communicate regularly within the Technical Department escalation channels regarding technical observations, in order to support any customer or equipment related issues or concerns, in order for corrective action to be taken
Essential:
* Competent technician from either Print orelectro - mechanical FSE backgrounds
* Connectivity experience [e.g. able to install print drivers & connect basic printer to simple network]
* High level of competency in relation to diagnostic fault finding
* DBS and SC Vetting will be a mandatory requirement for this role
* Ideally Advanced IT networking / connectivity experience [e.g. set-up network scanning, fullMFP installation on print server, etc.]
Behaviours
* Must demonstrate a calm unflustered attitude and diplomatic approach
* Must adhere to all client processes and procedures whilst working on and attending site
* An analytical problem solvingapproach to difficult situations
* Good communication skills
* Good interpersonal skills and the ability to communicate on all levels, even in situations of conflict
* Have a 'Can Do' attitude
* Full, Clean Driving Licence
Package
* Up to £30,000
* Bonus payments
* 25 days + BH
* Company car + fuel
* Contributory pension scheme 5%
* Sick pay scheme
* Death in Service
* Healthcare
Please hit apply or call Nikki on 07536 058 659
Industry: Engineering
Salary: £26000 - £30000 per annum + bonus , 25 days, pension
Salary Benefits: bonus , 25 days, pension
Vacancy Type: Permanent
Job Skills: photocopier, copier, ricoh , Sharp, Xerox , Konica, Lexmark, Canon , OKI, HP, Kyocera, electro mechanical , epos , ATM ,coffee , white goods
Contact Name: Nicola Foxall
Website: -
Direct Application URL: -