Job Reference: BBBH49959
Job Duration: Permanent
Start date: ASAP
Description:
Field Service Engineer
Location: Cardiff
Salary: £33,000 - £37,000 p/a (DOE)
JobType: Permanent
Concept Resourcing are currently working with leading supplier of coffee passion internationally. Are you a talented coffee/vending engineer ready to elevate your career? Look no further! We're on the hunt for a Field Service Engineer tobecome a crucial part of well-known client.
What's in it for you.
* Training and development opportunities
* Discretionary quarterly company bonus scheme
* 23 days annual leave (plus bank holidays)
* Company sick pay scheme post 12 months inpost.
* Access to the company EAP programme
* Regular company events
* Life Assurance / Death in Service benefit.
The Role
Based in field, you will take pride in effectively installing and maintaining all equipment within our customers' premises, making a difference every day in undertaking the more complex and challenging of installations, servicing and breakdown callsfor coffee machines and other equipment, such as water coolers, juice machines and boiler systems including the training of machines with customers.
* The delivery of exceptional customer service though the installation, repair and maintenance of equipment, ensuring the customer is communicated with at all times. The level of service provided must always be of the highest quality and delivered with the highest degree of integrity.
* Carry out a broad range of equipment repairs and preventative maintenance tasks from fault finding to diagnosis, making sure all equipment is left in a good working order, with customers briefed onthe issue.
* Keep in good working order all tools, equipment and vehicles supplied by the company, reporting any faults, breakages or equipment failures to your line manager daily / as required.
* Complete all necessary on-line job sheets, time sheetsand supporting documentation as required, ensuring it is reviewed and completed prior to leaving premises, to validate client satisfaction. Then upload to Ops Office team as needed straight away.
* Provide agreed spare parts stocks via Eagle App to ensure that parts are invoiced to the customer, deducted from stock, and replenished to maintain your vehicle stock inventory.
* Adhere to Health and Safety procedures, bringing any risks to the attention of the company management.
The Ideal Candidate* The ideal candidate will have previous experience with Bean to Cup, Billi systems, electronics, POU coolers, plumbing, vending machines, filtration, barista/coffee quality, installation, project management, however we are happy to cross train for the right person
* Good customer facing experience.
* Great fault finding and resolving skills
* You have an understanding of locations and road network.
If you would like to hear more about this opportunity please contact be via one of the methods below or apply now!
Call: 011384246262
Message / WhatsApp: 07940149373
Email:
Industry: Engineering
Salary: £33000 - £37000 per annum + company vehicle, overtime, bonus
Salary Benefits: company vehicle, overtime, bonus
Vacancy Type: Permanent
Job Skills: -
Contact Name: Aleks Malczewska
Website: -
Direct Application URL: -