Job Reference: BBBH49927
Job Duration: Permanent
Start date: ASAP
Description:
Fire & Security Engineer - Dublin - £35k
We are seeking an experienced Field Service Engineer to become an integral part of our dynamic field service maintenance team, dedicated to supporting our valued clients across the Republic of Ireland. This role involves daily travel throughout the region, providing you with an excitingopportunity to showcase your technical expertise and commitment to exceptional customer service.
Key Responsibilities:
*Provide top-notch technical support to our customers and end-users, ensuring the smooth operation of Time & Attendance (T&A) systems.
* Act as a technical escalation route to our 1st line Service Desk when necessary, contributing to effective problem resolution.
* Conduct service, maintenance, and breakdown interventions on T&A systems, ensuring optimal performance.* Take charge of the installation and commissioning of Time & Attendance Systems to meet client specifications.
* Log incidents, service requests, changes, and problem tickets in our support platform, managing troubleshooting and resolution processes.
* Build and maintain strong customer relationships, ensuring customer satisfaction and meeting agreed Service Level Agreements (SLAs).
Skills/Experience required:
* CCTV, Access Control & Intruder Alarm experience.
* Demonstrated experience in mechanical maintenance roles with basic electrical knowledge.
* Excellent customer service skills, emphasising the importance of building and maintaining customer rapport.
* A valid driver's license is mandatory for daily travel across Dublin and surrounding areas.
* Experience in coordinating issue resolution within agreed service levels and targets.
* The abilityto self-organise and prioritise workload effectively.
* Excellent communication and interpersonal skills to collaborate with clients and internal teams.
* Proactively engage in self-development to stay abreast of industry advancements and enhance personal skills.
Click apply now or message me for further info.
Industry: Engineering
Salary: Up to £35000 per annum + Company Van & Phone & Laptop
Salary Benefits: Company Van & Phone & Laptop
Vacancy Type: Permanent
Job Skills: CCTV, Fire, Fire & Security, Security, Intruder Alarms, Access Control Panels, Service, Service Engineer, Service Supervisor, Supervisor
Contact Name: Chris Holliday
Website: -
Direct Application URL: -