Job Reference: BBBH39003
Job Duration:
Start date: 10/11/2021
Description:
ROLE : HybridPhotocopier Service Engineer (80% workshop / 20% Field ) + car
LOCATION: Surrey / South West London
An opportunity has arisen for a skilled Photocopier Engineer to join a leading independent supplier of office services / Managed Print Services (MPS). With a substantial base of over 5000 customers nationally, my clients supply the latest technology from many of the world's leading manufacturers. The role will require a skilled photocopier engineer happy to work predominately within a workshop environment.
KEY OBJECTIVES
* To provide quality and value to clients through continued development of committed personnel to grow the company and increase profitability.
* To be ambassadors of the company
* To seek opportunities in all areas of client's businesses and increase sales growth.
* To provide first class customer service
KEY RESPONSIBILITIES
* Repair of customer's equipment at their premises in line with service guidelines set
* Refurbishment of returned equipment to site
* Installation and removal of machines, including networking with customer's system and operator training
* Management of stock items (Parts and Toner)
* Communicating with Administration and service control, either by phone or PDA to complete calls within set targets
* Installation of related software
* Completion of work within the given response schedule and to a consistently highstandard
* Accurate accounting of stock and work time
* Servicing of machines within budget restraints given
* Keeping return to fit and recall rates within target
* To deliver high standards of customer care
CANDIDATE REQUIREMENTS
* Ability to work with the minimum of supervision
* Minimum of 2 years field experience with Print / Photocopiers
* Sufficient networking skills to install and fault find printing and scanning
* Exceptional attention to detail and ability to follow processes* Ability to work within deadlines and to targets given
* Exceptional customer care and communication skills.
* Good fault-finding skills and methodical working methods.
PACKAGE
* up to £32,000 - based on 40 hour week
* Company car
* Pension
* Healthcare
* Life insurance
* 23 days' holiday plus B H
If this is something which you would be interested in, please apply with your cv or call Nikki Foxall on 07536 058 659 for more information
Industry: Engineering
Salary: £27000 - £32000 per annum + car / pension / healthcare
Salary Benefits: car / pension / healthcare
Vacancy Type: Permanent
Job Skills: photocopier, konica, kyocera, print, canon, ricoh, MFP, MFD, Toshiba, Sharp
Contact Name: Nicola Foxall
Website: -
Direct Application URL: -