Job Reference: BBBH47693
Job Duration:
Start date: 22/06/2023
Description:
ROLE : Onsite Managed Print Engineer
LOCATION : Brighton and Hove
Looking for a fresh challenge with a market leader in document solutions ?
I am looking for a skilled or semi skilled Field Engineers to join a market leader and based around the Brighton and Hove areas . The candidate ideally will have experience of MFD's / Photocopiers and IT skills however this opportunity will be open to those with transferrable skills too in industries such as Gaming / EPOS / ATM etc . Suitable applicants must be outgoing and motivated with excellent communication skills.
Key responsibilities and tasks:
* Provide technical assistance to assigned accounts within timescales specified by SLAs
* Effectively investigate and rectify faults
* Perform routine maintenance and modifications/updates as required
* Provide support during installations
* Understand and be fully conversant with SLAs
* Understandsolutions in use and be able to carry out basic fault finding
* Back up colleagues when necessary - e.g., holiday, sickness, busy periods
* Log call details using the call logging system within agreed timescales
* Report reoccurring faults to enableproactive management of such faults
* Share expertise and technical information with team members
* Build relationships withkey stakeholders
* Ensure boot stock and/or site stock is maintained at specified levels
* Attend product courses as requested to ensure knowledge base sufficient for
Applicant profile:
* Previous experience of working in a field technical support environment preferably within the MFP/copier/print arena although my clients will consider those with transferable skills such as Gaming / Ticketing / Epos / ATM etc
* City & Guilds or similar qualification
* Ability to think through problemsin a logical manner to enable speedy and accurate resolution of issues
* Excellent communication and interpersonal skills toensure first class customer service
Benefits:
* basic salary of up to £28,000
* bonus
* 25 days holiday + bank holidays
* Pension
* vehicle + fuel
* training and development
Apply Now!
Apply via this advert or email your CV alternately, call Nikki on 07536 058 659
Industry: Engineering
Salary: £27000 - £28000 per annum +bonus , 25 days , car , training
Salary Benefits: bonus , 25 days , car , training
Vacancy Type: Permanent
Job Skills: photocopier, copier, ricoh , Sharp, Xerox , Konica, Lexmark, Canon , OKI, HP, Kyocera
Contact Name: Nicola Foxall
Website: -
Direct Application URL: -