Job Reference: BBBH47750
Job Duration: Permanent
Start date: ASAP
Description:
Performance Improvement Manager - £55,000 - £65,000 & Car & Bonus
We are currently partnering with a leading facilities managementcompany in search of a talented Performance Improvement Manager. With a strong presence in the industry and a commitment to excellence, our client has built a reputation for delivering exceptional service and fostering long-term partnerships. Join their team and contribute to their mission of continuous improvement and customer satisfaction.
As a Performance Improvement Manager, you will play a pivotal role in driving operational and financial performance improvements for our client's valued customers.You will develop and execute strategies to optimise processes, enhance service delivery, and maximize efficiency. If you are a motivated and analytical professional with a passion for driving positive change, this is the perfect opportunity for you.
KeyResponsibilities:
* Lead performance improvement initiatives from inception to completion, ensuring successful delivery, reporting, and governance.
* Develop and implement a comprehensive continuous improvement framework to monitor and evaluate performance improvement projects and plans.
* Effectively project plan and manage multiple significant projects concurrently, involving various stakeholders and adhering to budget and timeline requirements.
* Identify opportunities to streamline processes,standardize operations, and strengthen controls to drive accountability and efficiency.
* Provide regular and timely reporting to key stakeholders, demonstrating progress and alignment with objectives.
* Establish a framework for routine reporting onperformance factors influencing service delivery, focusing on people, processes, and outcomes.
* Coach and transfer knowledgeto teams across functions, fostering a culture of continuous improvement and change readiness.
* Collaborate with colleagues to identify and implement performance improvement activities using methodologies such as Lean Six Sigma and innovative thinking.* Engage stakeholders throughout the change process, ensuring their support and involvement in driving successful outcomes.* Lead and facilitate change across the account, equipping colleagues with the necessary tools and competencies to implement andembed new processes.
* Support and coach colleagues in implementing improvement plans and corrective actions based on identified opportunities.
Requirements:
* Solid understanding of business change methodologies, such as Lean Six Sigma, with accreditation of Green Belt (or equivalent) highly desirable.
* Demonstrated experience in change management, project management, and performance improvement, preferably within the facilities management industry.
* Excellent presentation skills, with theability to analyse and communicate complex information effectively to diverse audiences.
* Strong influencing and communication abilities, comfortable engaging and gaining buy-in from senior stakeholders both internally and externally.
* Thrives in afast-paced and evolving business environment, displaying resilience and adaptability in times of high pressure.
* Empathetic and trustworthy, with the ability to handle sensitive information during periods of change and business improvement.
* Exceptional planning, organizing, and prioritization skills, maintaining a strong results-oriented focus.
* Proficient in extracting,collating, and presenting performance data, with strong PC literacy.
* Previous experience with Computer-Aided Facilities Management (CAFM) systems would be advantageous.
Behaviors: The successful candidate will embody the following behaviors:
*Progressive: Actively communicates targets, encourages innovation, and welcomes challenges for continuous improvement.
* Tenacious: Demonstrates focus on goals, empowers others, and takes accountability for driving performance.
* Collaborative: Investsin the company culture, upholds its values, and thrives in a collaborative team environment.
* People-centric: Supports and encourages the growth of colleagues, recognizes their contributions, and provides ongoing support.
* Trustworthy: Acts with integrity, fulfills commitments, and maintains open and transparent communication.
Location: This position is home-based with regular travel requirements. A valid driving license is necessary.
Package:
* £55,000 - £65,000 per annum
* Up to £6,700Car Allowance
* Up to 20% Bonus
* Pension, Healthcare etc
* Store Discount Cards
If you are a proactive and results-driven professional seeking an opportunity to make a significant impact within a reputable facilities management company, we wouldlove to hear from you. Apply now and join our client's dedicated team in their pursuit of operational excellence and customer satisfaction.
Industry: Engineering
Salary: £55000 - £65000 per annum + Car & Phone & Laptop & Bonus
Salary Benefits: Car & Phone & Laptop & Bonus
Vacancy Type: Permanent
Job Skills: CAFM, Performance Improvement, Six Sigma, Lean, Green Belt
Contact Name: Chris Holliday
Website: -
Direct Application URL: -