Job Reference: BBBH47395
Job Duration:
Start date: 06/06/2023
Description:
Role: Field Service Photocopier Engineer
Location: Home / Field Based - Covering postcode areas of PE / NN / DE / NG
Salary Package: £28-30,000 plusJoining Bonus (1k starting , 1k passing probation, Company Car, Fuel Card and Large Company Benefits
Why Apply ?
Workingdirect for one of Europe's largest privately-owned IT business who are passionate in their sector of expertise , My client offera business where innovation is greater combining unique ideas, people and disciplines.
What's on offer
1 An inclusiveworkplace
2 Hybrid working in line with role requirements
3 Career development and life-long learning opportunities
4 Opportunity to join Europe's largest privately-owned print companies
Key Responsibilities
1 Maintain and repair the full range of MFD / MFP & Production Print equipment in line with the published technical specifications
2 Attend to field technical calls at client premises as directed by call control, responding to requests within the targeted response time and fix products on site efficiently and with minimum delay.
3 Ensure that accurate technical records are maintained via use of the PDA service support tools and by communicating with call control at required and appropriate times
4 Maintain and manage cloud-based digital document repository access via regular on-line synchronisation of provided laptop tools
5 Liaise and co-operate with other departments and promote an efficient level of operational service
6 Communicate regularly within the Technical Departmentescalation channels regarding technical observations, in order to support any customer or equipment related issues or concerns,in order for corrective action to be taken
Key Skills / Requirements
1 Competent technician with extensive experience ofrepairing and maintaining colour and monochrome MFP / MFD devices including low, mid and high volume machines
2 Connectivity experience [e.g. able to install print drivers & connect basic printer to simple network]
3 High level of competency in relation to diagnostic fault finding
4 DBS and SC Vetting will be a mandatory requirement for this role
5 Excellent Customer Service skills
6 Full, Clean Driving Licence
Package
* Up to £30,000
* Bonus payments
* 25 days + BH
* Company car+ fuel
* Contributory pension scheme 5%
* Sick pay scheme
* Death in Service
* Healthcare
Apply Now!
Apply via this advert or email your CV alternately, call Nikki Foxall on 07536 058 659
Industry: Engineering
Salary: £28000 - £30000 per annum + bonus , car , pension
Salary Benefits: bonus , car , pension
Vacancy Type: Permanent
Job Skills: photocopier, copier, ricoh , Sharp, Xerox , Konica, Lexmark, Canon , OKI, HP, Kyocera
Contact Name: Nicola Foxall
Website: -
Direct Application URL: -