Job Reference: BBBH47132
Job Duration:
Start date: 22/05/2023
Description:
Role: Field Service Photocopier Engineer
Location: Home / Field Based - Covering postcode areas of SN/BS/BA/RG/OX/SP
Salary Package: £28-32,000 plusJoining Bonus, Company Car, Fuel Card and Large Company Benefits
Why Apply ?
Working direct for one of Europe's largest privately-owned IT business who are passionate in their sector of expertise , My client offer a business where innovation is greater combining unique ideas, people and disciplines.
What's on offer
1 An inclusive workplace
2 Hybrid working in linewith role requirements
3 Career development and life-long learning opportunities
4 Opportunity to join Europe's largest privately-owned print companies
Key Responsibilities
1 Maintain and repair the full range of MFD / MFP & Production Print equipment in line with the published technical specifications
2 Attend to field technical calls at client premises as directed by call control, responding to requests within the targeted response time and fix products on site efficiently and with minimum delay.
3 Ensure that accurate technical records are maintained via use of the PDA service support tools and by communicating with call control at required and appropriate times
4 Maintain and manage cloud-based digital document repository access via regular on-line synchronisation of provided laptop tools
5 Liaise and co-operate with other departments and promote an efficient level of operational service
6 Communicate regularly within the Technical Department escalation channels regarding technical observations, in order to support any customer or equipment related issues or concerns, in order for corrective action to betaken
Key Skills / Requirements
1 Competent technician with extensive experience of repairing and maintaining colour andmonochrome MFP / MFD devices including low, mid and high volume machines
2 Connectivity experience [e.g. able to install print drivers & connect basic printer to simple network]
3 High level of competency in relation to diagnostic fault finding4 DBS and Vetting will be a mandatory requirement for this role
5 Excellent Customer Service skills
6 Full, Clean Driving Licence
Please press apply now to submit your application for this position or email . Due to high levels of response wewill only be able to contact successful candidates.
Industry: Engineering
Salary: £28000 - £32000 per annum + bonus, car , pension
Salary Benefits: bonus, car , pension
Vacancy Type: Permanent
Job Skills: photocopier, copier, ricoh , Sharp, Xerox , Konica, Lexmark, Canon , OKI, HP, Kyocera
Contact Name: Nicola Foxall
Website: -
Direct Application URL: -