Job Reference: BBBH51396
Job Duration:
Start date: ASAP
Description:
Job Description: Photocopier Service Engineer
Location: West London / City / Berkshire
Concept are seeking an experienced Photocopier Service Engineer tojoin a developing team and provide exceptional technical support and maintenance for a wide range of photocopier devices. The ideal candidate should have expertise In handling Xerox, Canon and Ricoh devices and posses a strong understanding of print management solutions such as Papercut and Uniflow.
Responsibilities:
1 Install, configure and set up photocopier devices, including Xerox, Canon and Ricoh models at client sites within and around the West London Area - please note you must be flexible andhappy to cover into the City / Berkshire and surrounds
2 Perform regular maintenance and preventive services to ensure optimal performance and longevity of photocopier devices.
3 Diagnose and troubleshoot hardware and software issues promptly, identifying the root cause and implementing effective solutions.
4 Repair and replace defective components or parts, ensuring timelyresolution of technical problems.
5 Conduct equipment testing and quality checks to ensure adherence to performance standards.
6 Keep detailed records of service calls, repairs and maintenance activities, accurately documenting parts used and work performed.
7 Provide technical training and support to clients on proper use and maintenance of photocopier devices.
8 Stay upto date with latest technological advancements and industry trends related to photocopier devices and print management solutions.
9 Collaborate with the service team to improve service delivery processes and enhance customer satisfaction.
Requirements:
1 Proven experience as a Photocopier Engineer, preferably with focus on Xerox devices.
2 Strong technical knowledge of photocopier hardware, software and troubleshooting techniques.
3 Familiarity with print management solutions such as Papercut and Uniflow would be advantageous.
4 Strong organizational and time management skills
5 Excellent customer service skills with friendly and professional approach.
6 Excellent communication skills, both verbal and written.
7 Valid driver's license and willingness to travel not just within the West London Area.
Package
1 Up to £37,000
2 Contribution pension
3 Car or allowance + fuel card
4 Opportunity to develop into Solutions
5 Negotiable holidays
To apply for this role pleaseemail your cv or call Nikki on 07536 058 65
Industry: Engineering
Salary: £33000 - £37000 per annum + car or allowance, pension,
Salary Benefits: car or allowance, pension,
Vacancy Type: Permanent
Job Skills: photocopier, copier,ricoh , Sharp, Xerox , Konica, Lexmark, Canon , OKI, HP, Kyocera
Contact Name: Nicola Foxall
Website: -
Direct Application URL: -