Job Reference: BBBH40483
Job Duration:
Start date: ASAP
Description:
SENIOR DENTAL ENGINEER
Duties:
This role is a split role, where you will be mostly in the field completing call outsand advanced repairs, but also will entail senior engineer duties, as outlined below.
There will be an office / field spliteach week.
Senior engineer role:
* Development, training, mentoring of our existing team of 10 field engineers.
* Running, delivering, and managing the in-house training academy which includes 2 fully operational dental suites. Providing trainingto all engineers on a range of dental equipment from Belmont, KaVo, Durr, Cattani, Bambi, Satelec. Maintenance and service training. Run training every 90 days.
* Attending supplier training events as requested to grow technical expertise.
* Assist with setting-up an engineer skills matrix to record and track the technical skills of each engineer
* Arrange supplier trainingevents as necessary.
* Provide technical support over phone & video to other engineers and customers as required.
* Assess workshop repair items and recommend remedial works for quoting purposes
* On-site training for customers on how to use andmaintain their equipment Field Service engineer role:
* Attend customer sites for call outs to troubleshoot, fault-find, repair, service and install a wide range of dental chairs including Belmont, KaVo, A-dec, Durr, Cattani, Satelec, Bambi, plus more. Mostly chairs, x-rays, compressors, pumps, plate scanners. Option to also work on imaging equipment and decontamination equipment.
* Take equipment enquiries and recommendations from customer contact and feed these back into sales system or to relevant personnel.
* Onsite training and auditing of junior or trainee engineers.
Knowledge & Experience:
* Technical aspects of how dental equipment works, how to install and the repairs needed for dental chairs, suction pumps, compressors, x-rays, operating lights, OPG machines, amalgam separators, delivery units, spittoons
* Ability to communicate effectively with customers and the team
* Electrical engineering understanding
* General build works knowledge will be useful, particularly basic plumbing and electrical skills
* Customer service skills
* Minimum 5 years dental engineering experience required.
Package:* £40,000 - £50,000 per annum
* 8am - 5pm (30 mins lunch)
* Overtime paid door to door (when out on sites)
* Ford Custom van (or similar) and fuel provided for business miles
* Training provided
* Quarterly team building events
* Healthcare insurance package
Industry: Engineering
Salary: £40000 - £50000 per annum
Salary Benefits:
Vacancy Type: Permanent
Job Skills: -
Contact Name: Katie Wrighton
Website: -
Direct Application URL: -