Job Reference: FRS49252
Job Duration:
Start date:
Description:
FRS Recruitment are currently recruiting for an Area Service Manager on behalf of a wellestablished farm machinery business. This is a full-time permanent role.
My clients business operates via an established dealer network with all the main farm machinery brand names. Reporting to the Service Department Manager you will be responsible for the following duties
* Responsible for all aspects of after-sales service within the assigned area/dealers.
* Manage assigned dealers in providing market leading service and customer support to the end users
* Liaise with colleagues and suppliers on daily basis to resolve technical and customer issues.
* Liaise with relevant Area Sales Manager on regular basis to manage and develop dealers, resolve any customer issues or queries, and assist in maintaining/gaining market share of Farmhand products.
* Actively lead dealers in professional representation and support of Farmhand supplied brands.
* Predominantly field based role. Split home & office/field & dealer 30/70
* Attend product training internally and externally/internationally, where necessary, to keep product knowledge relevant.
* Offer phone, email & on the ground technical support to dealer service staff on daily basis.
* Assist in and present in-house & in field dealer product & technical training on an ongoing basis.
* Keep daily records of work through company IT systems.
* Adhere to company guidelines and practices as outlinedin employee contract and handbook.
Candidate profile
* Knowledge of farming practice and experience of agriculturalmachinery sector
* Familiarity with tractors and farm machinery, their operation, maintenance and service.
* Willingness tolearn and grow a career within the company.
* Strive to become an integral part of the team, supporting, while also allowingsupport from colleagues.
* Proactive approach to work, with proven ability to work on own initiative and ability to prioritisetasks according to urgency
* Organised, methodical, and thorough in all work.
Remuneration package
Attractive salary , company car , laptop & phone + other benefits.
To apply
Please email your CV through the attached link.Phone calls to John in confidence on 087 9955439
Industry: Engineering
Salary:
Salary Benefits:
Vacancy Type: Permanent
Job Skills: Communication , Engineering , Agricultural
Contact Name: John Miller
Website: -
Direct Application URL: -