Job Reference: BBBH48209
Job Duration:
Start date: 24/07/2023
Description:
ROLE : Trainee White Goods Engineer
LOCATION: North West London
The Role
Concept are delighted to be able to offer two positions for Apprentices to train to become fully qualified Domestic Appliance Technicians. We are looking for candidates located in the South East London or North West London area.
As an Apprentice Field Service Technician, you will be passionate about their brands and be excited by the opportunity to deliver a premium luxury after-care experience to our customers.
The 36-month training program is supported by a Swansea College who will deliver training both remotely and on campus.
On offer:
* An experienced mentor to support your development
* A company vehicle from day one
* The opportunity to achieve aLevel 3 qualification in Installing and servicing a range of domestic and commercial equipment.
* All tooling and uniform supplied.
* A company iPhone and iPad.
The internal network of Field Service Technicians has grown year on year, across the UK. My clients pride themselves on delivering an industry-leading first-time-fix in customers' homes when they experience challenges with our products.
As your role develops you will be responsible for:
* Working efficiently and professionally tocomplete daily customer appointments
* Professionally evaluating products to determine the most appropriate course of repair* Repair and fully test the operation of the product ensuring a quality repair
* Electronically complete all tasks and administration duties relating to service work in real time, ensure accuracy and detailed on receipting of parts, closing jobs and Sales Force Lightning process
* Maintain excellent standard of housekeeping with receipting, consuming and retuning spare parts with accuracy
* Maintain and manage stock of spare parts inventory to ensure the business proactively delivers a "first-time fix"
Benefits
* A starting salary of £22,000
* Salary milestones defined.
* 20 days holiday per annum +1 every year upto 25 days
* Private medical and dental
* Pension
* Life cover
* Staff discount
* Private usage of your company vehicle
* Continuous career development opportunities
* Regular social and training events
What about you?
* To comply with fleet vehicle insurance drivers above the age of 21 are required.
* Full driving licence with no more than 6 penalty points.
* Have a genuine interest in mechanics and electronics.
* An optimistic attitude, high standards and relish the challengeto convert product issues into a positive customer-centred experience.
* A strong attention to detail
* You will be flexibleto the changeable nature of the role each day, adaptable and keep a calm and focussed outlook during peak periods.
Please note, Level 2 English and Maths will need to achieve this level prior to taking their end-point assessment.
A skills day willbe held for potential candidates at Northampton . This will be an opportunity to meet some technicians and get some hands-on experience of our products and an insight into your future career with a leading premium White Goods Manufacturer
If you feel excited by this opportunity; we would love to hear from you. Apply now!
Industry: Engineering
Salary: Up to £22000 per annum + 25 days / pension / van / training
Salary Benefits: 25 days / pension / van / training
Vacancy Type: Permanent
Job Skills: trainee , white goods , domestic appliance, electro mechanical , ticketing , gaming , epos, atm , copier , catering
Contact Name: Nicola Foxall
Website: -
Direct Application URL: -