Job Reference: JO-2502-4281
Job Duration:
Start date: ASAP
Description:
OneCall24 Healthcare is looking for a dedicated Operations Manager - Complex Care to join our growing team!
If you have a passion for delivering exceptional care and are ready to lead and innovate a dedicated team of Community Care Leads, this could be the perfect opportunity for you! As an Operations Manager, you'll play a key role in overseeing acaseload of complex care packages, ensuring the highest standards of care for our clients.
Role: Operations Manager - Complex Care (Hybrid)
Location: North West Midlands (Birmingham, Coventry, Nottingham, Wolverhampton)
Salary: TBC
Key Responsibilities:
- Ensuring excellent levels of service delivery
- Leadership and development of Community Care Lead team
- Performance Management - set and achieve KPI's, conduct performance reviews, and manage team performance.
- Ensure operational excellence, overseeing daily operations and key processes
- Financial performance, to align with and exceed budgetrequirements
- Developing and maintaining long standing relationships, with internal and external stakeholders
- Efficientmobilisation and onboarding of new business, in conjunction with the clinical and wider operational teams
- Collaborative working with clinical, wider operational and business development teams
- Continuous quality improvement, to align with our quality agenda
We are looking for a talented individual with:
- A passion for high quality complex care
- An appetitefor growth and success
- Proven experience in complex care or home care management
- Commercially astute, with a proven track record of achieving and exceeding financial performance
- A solid understanding of CQC regulations and legislative requirements
- Strong motivational leader, with a proven track record of developing high performing teams
- Excellent communication and problem-solving abilities
Industry: Medicaland Nursing
Salary: Up to £0.00 per annum
Salary Benefits:
Vacancy Type: Permanent
Job Skills: -
Contact Name: Careers HR
Website: -
Direct Application URL: -