Job Reference: FRS48129
Job Duration:
Start date: ASAP
Description:
PHARMACY OVER THE COUNTER ASSISTANT FULL-TIME - West Co.Galway
An exciting opportunity has arisen to be part of a family-run and independent pharmacy team.
PURPOSE OF ROLE
*To be the first point of contact for all customers.
* To serve customers appropriately, sensitively and confidentially.
* Toprovide the best possible advice regarding over the counter products and remedies and refer patients to the pharmacist if appropriate.
KEY RESPONSIBILITIES
* To ensure that the pharmacy environment is welcoming, clean and professional.
* To greetcustomers in a professional and friendly manner.
* To accurately complete financial transactions with customers.
* To havecompleted the IPU Pharmacy Counter Assistant course or work towards doing so once role is commenced (this will be a requirement)* To respond sensitively and appropriately to symptoms described by customers by following agreed protocols and using your own knowledge and judgement.
* To know and understand the main features of stocked lines and the benefits to customers.
* To select and recommend suitable products and provide advice on their correct use.
* To refer to the pharmacist when appropriate.* To receive prescriptions from customers and ensure they reach the dispensary in a timely manner.
* To accurately communicate any messages from customers about their prescription needs to the pharmacist
* To inform the customer of approximate waiting times and to manage their expectations during busy periods.
* To ensure the safe and correct transfer of dispensed items topatients.
* To identify medicine-related problems or queries and bring these to the attention of the pharmacist.
* To answerqueries on the supply and availability of medicines, where it is within your competence.
* To receive stock in accordance with SOPs.
* To ensure the safe and appropriate storage of medicines.
* To assist with stock control and the maintenance of reasonable stock levels within the retail environment.
* To maintain an up-to-date knowledge of over the counter remedies and minor ailments.
* To have a good knowledge of the supplements available in the pharmacy and the benefits they provide
* To havean appreciation of the fact that a pharmacy is not the same as other retail establishments and professional conduct is requiredat all times.
* Recognition that confidentiality and patient safety are at the core of all pharmacy activities.
PERSONAL SPECIFICATIONS
* Outstanding communication and customer service skills
* Ability to work as part of a team and independently
* Warm friendly and professional attitude towards customers and colleagues
* Enthusiastic about improving the health and well being of the customer
* Ability to work on own initiative and develop the role further
* Ability to respond to medical queries in a professional manner and recognise when pharmacist input is required
* Experience working in a pharmacy setting isdesirable and a big advantage
* Intrinsically motivated to continue enhancing knowledge of over the counter remedies and minorailments
* Experience handling money and maintaining financial records.
NOTES ABOUT ROLE
Successful candidates will beemployed on a probationary period of three months initially.
A 45-hour working week with a 1-hour lunch break Monday to Friday.
The IPU Over the Counter Assistant Online course will be a requirement if not already completed.
Please contact BrianMahon on 086 7773856 for details on this role and other pharmacy positions nationwide.
If you know someone who may be interested in this position, please pass on the details.
OTC Pharmacy Sales Assistant, Pharmacy Sales Assistant, Pharmacy Retail, Retail Assistant, Galway
Industry: Retail
Salary:
Salary Benefits:
Vacancy Type: Permanent
Job Skills: OTC, Relief OTC, Pharmacy Assistant, Retail, Retail Assistant, Pharmacy
Contact Name: Brian Mahon
Website: -
Direct Application URL: -