Job Reference: BBBH51813
Job Duration:
Start date: ASAP
Description:
Sales Support Specialist
Location: York Office (3 days per week)
Salary: £30,000 - £35,000 perannum
About Us: My client is a leading IT reseller specializing in Cloud, Storage and Security. They pride themselves ondelivering top-notch solutions to their clients, and success is driven by a dedicated team committed to excellence.
JobDescription:
As a Sales Support Specialist, you will play a pivotal role in ensuring the smooth operation of our sales processes and enhancing client relationships. This position requires an individual with experience in sales support or renewals within the IT industry. Based in their York office, you will collaborate closely with the sales team, providing crucial assistance tooptimize sales activities and maximize customer satisfaction.
Responsibilities:
* Provide comprehensive sales support to the sales team, including managing client inquiries, preparing quotes, and processing orders efficiently.
* Coordinate with vendors and distributors to ensure timely delivery of products and services to clients.
* Assist in the renewal process byproactively reaching out to clients to discuss contract renewals and negotiate terms when necessary.
* Maintain accurate records of sales activities, customer interactions, and contract renewals using CRM software.
* Collaborate with internal departments such as finance, logistics, and technical support to address customer needs effectively.
* Keep abreast of industry trends, product updates, and competitive offerings to provide informed support to the sales team and clients.
* Act as a liaison between clients and the sales team, addressing any issues or concerns promptly to ensure customer satisfaction and retention.Requirements:
* Previous experience in a sales support, renewals, or similar role within an IT reseller is essential.
*Strong understanding of IT products, services, and solutions.
* Excellent communication and interpersonal skills, with the ability to build rapport with clients and internal stakeholders.
* Detail-oriented with strong organizational and multitasking abilities.
* Proficiency in CRM software and Microsoft Office suite.
* Proactive problem-solver with a customer-centric approach.
* Ability to thrive in a fast-paced environment and adapt to changing priorities.
* Bachelor's degree in business administration, sales, or a related field is preferred.
Benefits:
* Competitive salary within the range of £30,000 - £35,000 per annum.
* Opportunities for career growth and advancement within a dynamic and growing organization.
* Comprehensivebenefits package including healthcare, pension, and employee discounts.
* Collaborative and supportive work environment fostering learning and development.
If you are a driven and enthusiastic individual with a passion for sales support in the ITindustry, we want to hear from you! Apply now to be part of our dedicated team.
Industry: Sales
Salary: £30000 - £35000 per annum
Salary Benefits:
Vacancy Type: Permanent
Job Skills: -
Contact Name: Jag Chima
Website: -
Direct Application URL: -