Job Reference: BBBH37710
Job Duration:
Start date: ASAP
Description:
Support Engineer Dublin Ireland
My Client are a hot US Pre-IPO SaaS Cybersecurity Vendor , they have a disruptive solution and are ranked very highly by Gartner and Forester. They have just recently been given unicorn status, and have a very established infrastructure and edging towards an IPO in the coming years .
They have grown extensively and have doubled in size over the last two years , they have displayed exceptional growth even in the current market situation , and have posted there best ever resultsfor the last 3 progressive Quarters.
I personally have placed 30+ people over the years I have been involved with them and have a good understanding of their business.
Role:
My client are looking for a senior support engineer based in Dublin, they have an R+D facility based there and this is a growth role , with 3 others being based from this office. This role is dueto expansion.
Requirements
* Experience supporting an international customer base.
* Expertise in Linux-based systems,their management, operation and application stacks.
* Extensive experience in diagnosis and resolution of complex customer issues.
* Commitment to correct and complete use of ticketing systems.
* Good understanding of current security technologies and risks.
* Excellent understanding of TCP/IP network protocol suite including packet capture analysis.
* Basic understanding of SQL and non-SQL databases.
* Able to work as part of a geographically dispersed global Support team.
* Initiative to resolve issues as they become apparent.
* Initiative to do what is required to resolve customer issues in a future proof manner.
Industry: Sales
Salary: €55000 - €80000 per annum
Salary Benefits:
Vacancy Type: Permanent
Job Skills: -
Contact Name: Pritesh Patel
Website: -
Direct Application URL: -