Job Reference: BBBH42866
Job Duration: Permanent
Start date: ASAP
Description:
Technical Account Manager - Remote/Hybrid - £52,500 & £5K Car Allowance
Reporting into the DI MVS UK Operations Managermain duties of the role will be;
* Responsible for the technical and operational management of Diagnostic Imaging (DI) service accounts. Including the day-to-day management of DI customer relationships, contract retention and growth.
* The candidatewill also be expected to assess, identify and address risks associated with existing equipment portfolios and service strategy.* The TAM will be field based and work with a high degree of autonomy providing the critical link between New Business and Commercial departments, the Customer Care Centre (CCC) and the customer.
* The role requires the candidate to have extensive experience in managing complex, multilevel, multi-stakeholder, medical equipment maintenance solutions. Utilising a thorough understanding of medical equipment function and maintenance. Most likely gained in a clinical user or medical engineering capacity.
*The candidate should demonstrate excellent interpersonal and communication skills, strong and influential commercial awareness,and demonstrate ability to manage and motivate staff.
* Responsible for review and updating of existing procedures and developing a more robust system working alongside New Business and Commercial teams
* Supervise and take responsibility for investigation of incidents involving Medical Devices within Diagnostic Imaging Services especially where complex causes require in depthtechnical understanding or where there are implications for process and policy development.
Capability Profile:
Technical* Extensive technical knowledge of medical devices as well as an understanding of how and why the devices can support healthcare delivery.
* Extensive knowledge of medical device standards safety regulations pertaining to their management and use.* Ability to carry out equipment audits including service history review and assess equipment status.
* Broad knowledge of current advances in technology and medicine and their likely impact on health care. Extensive knowledge of problem solving of medical device issues.
* Extensive experience in the investigation of adverse incidents related to medical equipment.
Clinical* Specialist level of understanding of patient and staff risks arising from the use of medical devices.
* Specialist levelof knowledge of the reasons how and why a wide range of medical devices are used in health care delivery.
* Good knowledge ofthe organisation of health care.
Managerial
* Able to prioritise and manage multiple tasks.
* Able to encourage/mentor, manage staff.
* Thoroughness and attention to detail.
* Able to manage time effectively: meeting deadlines as an individual and as part of a team without compromising quality of work.
* Able to plan a range of work activities and alter priorities to cope with unforeseen circumstances.
* Able to exercise own initiative when dealing with issues within own specialist area ofexpertise.
* Able to deliver against performance indicators within a quality management system.
* Able to record accurate meeting notes and timely distribution
Skills/Experience Required:
* At least 5 years working with/for healthcare providers/suppliers
* People management skills: persuasion, negotiation and appropriate authoritative influence
* Detailed up-to-dateknowledge of managing a wide range of medical equipment, including technical understanding
Package:
* Basic Salary of £52,500 per annum
* £5k Car Allowance
This is a National Field Based role so will require extensive travel alongside regularcommutes to Head Office in Reading. Full UK Driving Licence is required.
Click apply now or message me for further info.
Industry: Sales
Salary: Up to £52500 per annum + £5K Car Allowance
Salary Benefits: £5K Car Allowance
Vacancy Type: Permanent
Job Skills: Sales, Account Manager, National Account Manager, NHS, DI, Diagnostic Imaging
Contact Name: Chris Holliday
Website: -
Direct Application URL: -