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Customer Services Manager

This advert has expired. Contents may not be accurate any longer.

Salary: £40,000.00 per annum


Greater London, London

Job Advertiser

MCGinley Recruitment
Registered: 16 Jul '14
Postings: 40
Followers: 3, Following: 0

Job Reference: 278131

Job Duration: Permanent

Start date: ASAP

Description:

Job Title: Customer Service Manager

Job Class: OfficeLocation: High Wycombe

Salary: 42k





MCG Construction has a new opportunity for a qualified Customer ServiceManager for a major contract in High Wycombe.



The Role:

* manage the smooth and efficient operation of the ELGA Sales Office and the associated Sales Order Processing
* Partner Support and Shipping activities
* diverse range of organisational, team management and communication skills.
* There will be significant levels of external and internal communication, including direct liaison with Customers, the Manufacturing, Technical and Sales teams, including with the Elga LabWater Manufacturing facility in Shanghai to facilitate export shipments from China.
* After suitable training, the Customer Services Manager will be expected to acquire 'advanced user' capability for the JD Edwards ERP system, and so act as the primary contact with the ITSupport team regarding Sales office operational requirements, problems or ERP queries.
* Diverse range of organisational, team management and communication skills
* Internal and external communication including liaison with manufacturing
* To ensure customer expectations are met, order processing, shipping and reporting deadlines are achieved



The Person:

*

Demonstrable experience of having worked in a Customer Service role as a Team Leader or Manager
*

Excellent communication skills (written and verbal)

*

Strong team building skills
*

Team player with a real sense of delivering great support and service both internally and externally

Industry: Building and Construction

Salary: £40000 - £42000 per annum + Pension ,Holidays & Life Assurance

Salary Benefits: Pension ,Holidays & Life Assurance

Vacancy Type: Permanent

Job Skills: CUSTOMER SERVICE MANAGER , SALES ORDER PROCESS , SHIPPING ACTIVITIES ,

Contact Name: Salieu Tarawally

Website: -

Direct Application URL: -

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Position Details

Advert Ref: #2970644
Posted: 15 Feb '22
Visits: 21