Job Reference: 444-R
Job Duration:
Start date:
Description:
MCG Group are recruitingfor a Supervisor in Social Housing who will be based in an office in West London for one of the industry's leading Principal Contractors. They have an extensive amount of experience in providing high-quality internal and external refurbishments.
Working Hours: 8:00am-5:00pm
Location: EN,N,NW,HA,TW postcodes will be covered
Van and fuel card will be provided
Duties:* Supervision of the repairs and voids contracts ensuring that all operatives are working efficiently and productively
* Ensuring that suppliers/subcontractor works are carried out in accordance with the work sheets given and in a timely manner meeting all contract KPI targets
* Liaising with the customers and dealing with any queries or issues which may arise
* Ensuringworks are completed on time and to a high-quality standard
* Manage and monitor the service to ensure delivery improvement through the use of measures, including but not limited to end to end time, number of visits, cost per job, first time fix
* Manage, respond to, and analyse complaints, develop and implement improvements that will reduce volume and pattern of complaints andimprove quality of service. Undertake investigations, collect and present evidence as required
* Induct all operatives into the team ensuring adherence to Group policies and procedures
* Ensure risk assessments are completed and maintained
Requirements:
* SMSTS
* Full UK Driving License
* Social Housing Experience
If you feel you have relevant experienceand would be interested in hearing more, please forward an up to date CV to:
Industry: Building and Construction
Salary: £22.00 - £25.00 per hour
Salary Benefits:
Vacancy Type: Contract
Job Skills: -
Contact Name: Ria Ramnauth
Website: -
Direct Application URL: -