Job Reference: BBBH39486
Job Duration:
Start date: ASAP
Description:
Concept Resourcing are currently looking to recruit an Experienced IT Support Technician within/ commutable to North London to provide end user support within an Educational setting.
The end client are a foundation of 5 educational settings and the role involves providing 1st line support on servers, network, computing,and AV equipment. You will be required to work alongside the data and project management team to provide bespoke application support and delivering tasks for projects on time.
Contract will start ASAP and will be for circa 3 months in duration, with potential extension.
Package information:
* 8:00am - 17:00pm*
* £170 per day payable via umbrella (inside IR35)
* EnhanceDBS required - MUST be able to pass
* Happy for candidates to be accepted on risk assessment basis and application for DBSto have been submitted prior to start date
The Role:
Will involve the following tasks:
* Provide 1st Line of supportfor the computing and AV estate
* Provide 1st line of support for the server and the network infrastructure
* Manage incidents and problem tickets within agreed SLA's
* Manage information security incidents within agreed SLA's
* Support the teaching, operation teams and the pupils
* Engage with the wider IT team in rolling out new systems
* Ensure all systems are available, up to date and secure
* Ensure all systems are patched and maintained appropriately and within the Information Security framework
* Document learning and sharing those with the IT Support Team
* Manage telephony systems
* Asset and Inventory Register Management
The Candidate:
MUST have a minimum of 1-3years' employment experience within an IT Support role and be able to provide/ evidence:
* Supporting client systems, service and deploy computer equipment.
* Solid experience of networking and switching
* Experience of Microsoft environment, Office 365 and MS teams, InTune/MDM, AV systems
* Experience in google gsuite and classroom
* Be confident with utilizing data incident management systems and providing solution within a timely manner
* Provide the client with high levels of customer service and have a proven background in doing so.
This contracthas been deemed and inside IR35 role, therefore you will need to be paid via umbrella company. The above rates are the umbrellacompany rates subject to weekly fee and deductions
If you are interested in this vacancy please click apply
Industry: IT
Salary: Up to £170 per day
Salary Benefits:
Vacancy Type: Contract
Job Skills: helpdesk, service, "service desk", support,"1st line"
Contact Name: Kayleigh Dutton
Website: -
Direct Application URL: -