Job Reference: BBBH39477
Job Duration: 6 Months
Start date: ASAP
Description:
2nd Line Application and Cloud Engineer
Location: Peterborough/Remote (Hybrid)
Rate: £300 - £350 per day
IR35 Status: Inside
I currently supporting a customer in recruiting for a 2rd Line Application and Cloud Engineer with proven experience of AWS/Azure, this role is to support a large portfolio of end customers on behalf of a global Professional Services business.
2nd Line Application and Cloud engineer responsibilities:
* Utilize the incident management system to respond accordingly to end customers and provide them with a technical solution within service level agreements.
* Mange the workload in partnership with the team
* Provide advise and technical expertise to 1st line engineers.
* Work with Team Members and Analysts to provide next action points.
* Ensure implementations are provided alongside the relevant documentation, training and expertise within the Support and Service Desk areas.
*When required, recommend, and deploy changes via the Change Management process.
* Provide customers with technical assistanceto current and ongoing projects.
2nd Line Application and Cloud Engineer Skills/Experience required:
* 2-3 years' experience in similar SLA driven support roles
* Customer Service Skills
* Experience delivering projects and complex changes
*Relevant industry recognised qualifications
Technical Experience:
* Windows Service 2008/2012/2016/2019
* Active Directory user and computer management
* File / Print Server
Microsoft:
* Microsoft Remote Desktop Services.
* Microsoft365
* Intune and endpoint management
* Teams
* Exchange and SharePoint on-line
* Azure AD
* Microsoft Defender
Desirable Skills:
* Microsoft Azure knowledge
* AWS Knowledge
* SCCM Knowledge
* VMWare Knowledge
If you are interested in this 2nd Line Application and Cloud Engineer opportunity, please apply with your CV.
Industry: IT
Salary: £300.00 - £350.00 per day
Salary Benefits:
Vacancy Type: Contract
Job Skills: 2nd Line Application & Support Engineer / Aure / AWS / Microsft365
Contact Name: Luke Clarke
Website: -
Direct Application URL: -