Job Reference: BBBH47778
Job Duration:
Start date: ASAP
Description:
2nd Line Network Security Engineer - Hybrid - £35,000 - £45,000 - Cisco - CCNA - Fortinet - F5 - Checkpoint - ITIL -SC Clearance
Role: 2nd Line Network Security Engineer
Location: Manchester / London / Cambridgeshire
Salary: up to £45,000
Are you a Network Engineer looking for the next step in your career?
Do you want the opportunity to work for afast-growing and well established MSP?
Are you looking for a company that offers excellent progression and training?
Then this may be the perfect role for you!
Role:
* Incident Diagnostics and Assistance
* Log Monitoring and Analysis* Rule base Auditing and Advisory
* Device Software Upgrades, Patches, and Bug Fixes
* Configuration Backup / Restore
* Rule base and Network Configuration Change Management
Responsibilities:
* Collaborating with 3rd line support toresolve critical issues
* Maintain technical accreditations in line with catalogued services.
* Set up and complete scheduled tasks when required.
* Escalate and work with vendors when needed.
* Provide handovers to the following shift pattern
*Raise potential service issues with Problem and Incident Management.
* Recommend and deploy changes via the change managementprocess when needed.
* Take part in shadowing activities and the facilitation of learning.
* Assist the Service Desk and Desk and 1st Line Engineers as required.
* Proactively maintain and develop knowledge, skills and experience through client contact, industry sources, formalised training and development plan.
* Provide technical assistance to the transition of new customers.
Requirements:
Essential knowledge in the following areas:
* Experience in a similar SLA-driven support role.
* Industry-recognised qualifications in relevant areas.
* Proven Customer service Skills.
* Industry recognised qualifications in relevant areas.
* Cisco CCNA required as a minimum.
Desirable knowledge in the following areas:
* Fortinet Knowledge
* F5 Knowledge
* Checkpoint Knowledge
* Security Clearance (SC) advantageous
* Knowledge of ITIL change process
This is an immediate requirement, therefore if you are anyone you know is interested, please forward your most up to date CV with contact details to Jack Bannister at for consideration.
Industry: IT
Salary: £35000 - £45000 perannum + Benefits
Salary Benefits: Benefits
Vacancy Type: Permanent
Job Skills: -
Contact Name: Jack Bannister
Website: -
Direct Application URL: -