Job Reference: BBBH38061
Job Duration:
Start date: ASAP
Description:
3rd Line Network Engineer
Cambridgeshire
£40,000 - £50,000 + on-call + benefits
I'm looking for a 3rd Line Network Engineer for a major client based in Cambridgeshire
The 3rd Line Network Engineer will respond to incidents logged on the Incident Management system and provide end users with a technical solution within Service Level Agreements.
Key Duties* To respond to incidents logged on the ticketing system and provide end users with technical solutions whilst working towards set SLA's.
* Provide technical assistance to on-going projects when required
* Provide a point of technical escalation and expertise for 2nd line engineers
* This role will require successful candidates to obtain SC Clearance or be willing to undergothe process for clearance
* There may be a requirement to provide support as part of the 24x7 out of hour's rota.
TechnicalRequirements
* At least 3 years' experience in a similar SLA driven support role
* Proven Customer service Skills
* Proven experience delivering projects and complex changes.
* Industry recognised qualifications in relevant areas (desirable)* Extensive and proven experience in one or some of the below technologies;
* Cisco ACI,
* Nexus
* MDS
* Firepower
*ASA
* ISE
* DNA
* SD-WAN
* Cisco technologies including switching and routing
Salary on offer is £40,000 - £50,000 +on-call + benefits
Looking to move ASAP so please send me your latest CV and I will call you to discuss further
Jack Bannister - IT Recruitment Consultant - 01384 457 196
Key Words:
Network Engineer - Senior Network Engineer - 3rd Line Engineer - CCNA - CCNP - Engineer - Cisco - SLA - ITIL - Checkpoint - Fortinet - Firewall - Fire Wall - F5 - Palo Alto, Cisco ACI, Nexus, MDS, Firepower, ASA, ISE, DNA, SD-WAN
Industry: IT
Salary: £40000 - £50000 per annum + benefits
Salary Benefits: benefits
Vacancy Type: Permanent
Job Skills: -
Contact Name: Jack Bannister
Website: -
Direct Application URL: -