Job Reference: BBBH39640
Job Duration:
Start date: ASAP
Description:
3rd Line Network & Security Engineer - Hybrid Working- WFH - Peterborough
£45,000 - £60,000 + on-call (£5k+) + fantastic benefits
I'm looking for a 3rd Line Network & Security Engineer for a major client based in Peterborough.
The role is currently fully remote but will be returning to a hybrid working model of 1-2 days per week so need to be comfortable with commuting to Peterborough.
The 3rd Line Network & SecurityEngineer will respond to incidents logged on the Incident Management system and provide end users with a technical solution within Service Level Agreements.
Key Duties
* To respond to incidents logged on the ticketing system and provide end users with technical solutions whilst working towards set SLA's.
* The role is 90% 3rd level escalations and 10% project work
* Provide technical assistance to on-going projects when required
* Provide a point of technical escalation and expertise for 2nd line engineers
* This role will require successful candidates to obtain SC Clearance or be willing to undergo the process for clearance
* There may be a requirement to provide support as part of the 24x7 out of hour's rota.
Technical Requirements
*At least 3 years' experience in a similar SLA driven support role
* Proven Customer service Skills
* Proven experience delivering projects and complex changes.
* Industry recognised qualifications in relevant areas (desirable)
* Extensive and proven experience in one or some of the below technologies;
* Routing & Switching
* Firewalls - Fortinet / Fortigate / F5/ Checkpoint / Palo Alto
* SD WAN
* Security
* CCNP certification desirable or working towards (CCNP Enterprise, CCNP Security, CCNP R&S)
The client will pay for your training and certifications including: CCNA, CCNP, CCIE
Salary on offer is £45,000 - £60,000 + on-call (£5k+) + benefits
Looking to move ASAP so please send me your latest CV and I will call youto discuss further
James Turley - IT Recruitment Consultant - 01384 246 267
Key Words:
Network Engineer - Senior NetworkEngineer - 3rd Line Engineer - CCNA - CCNP - Engineer - Cisco - SLA - ITIL - Checkpoint - Fortinet - Firewall - Fire Wall - F5 -Palo Alto
Industry: IT
Salary: £45000 - £60000 per annum + on-call + overtime
Salary Benefits: on-call + overtime
Vacancy Type: Permanent
Job Skills: CCNP, Network Engineer, Firewalls, 3rd Line Engineer, Checkpoint, BAU
Contact Name: James Turley
Website: -
Direct Application URL: -