Job Reference: BBBH75447
Job Duration:
Start date: ASAP
Description:
Role: 3rd Line Support Engineer
Salary: Dependent on experience
Location: Northampton (on-siteworking)
As a 3rd Line Engineer, you will be responsible for providing 3rd line support to customers ensuring that incidents, service requests and updates are logged and processed quickly. You will act as a point of escalation for 1st and 2nd Line support, ensuring strong communication is maintained throughout. The client are looking for a generalist, a good all-rounder who has supported a wide range of technologies in different capacities, not a specialist who has focused on one area.
Skills & experience required
o Excellent all round general experience of supporting a broad range of enterprise technologies andapplications including Windows Server, Active Directory, Exchange, Terminal Services/Remote Desktop Services, IIS, SharePoint, networking (DNS, DHCP, switches, routers), firewalls, perimeter/security devices, databases, backup and security software and SQLserver
o Good knowledge of Windows desktop operating systems
o Good knowledge and experience with supporting Dell and HP server / blade hardware
o Good knowledge of Microsoft, Dell, HP, or NetApp SAN storage systems would be highly advantageous.
oGood knowledge of virtualisation technologies including VMware vSphere, Microsoft Hyper-V would be highly advantageous.
Please be aware that this role will be on-site during your probation period and will move to a hybrid working model thereafter.If you are interested in the role and would like to apply, please click on the link for immediate consideration.
Industry: IT
Salary: £45000 - £55000 per annum
Salary Benefits:
Vacancy Type: Permanent
Job Skills: -
Contact Name: Thomas Bartlett
Website: -
Direct Application URL: -