Job Reference: BBBH39717
Job Duration:
Start date:
Description:
3rd Line Team Lead / Service Desk / Supervisor / Management / Infrastructure Support / Azure / O365 / Microsoft Server / Active Directory / Firewall / Backup / Managed Service Provider
3rd Line Team Lead / Service Desk / Supervisor / Management / Infrastructure Support / Azure / O365 / Microsoft Server / Active Directory / Firewall / Backup / Managed Service Provider
Concept Resourcing are currently working with a leading global managed service provider to recruit a 3rd Line Team Leader to join their growing service desk operations. We are looking to find someone with proven experience being the most senior technical person ona service desk, taking escalations and mentoring junior staff.
Salary - £50,000 - £60,000 + package
Location - Berkshire (hybrid working, 3 days in the office)
The Role
* Provide technical leadership supporting the service desk and IT operations
* 3rd line remote support of customer infrastructures and internal networks
* Act as the most senior point of technical expertise across a wide range of technology within the service desk, providing a point of escalation within the team* Support and improve customer IT infrastructure
* Mentor and assist junior staff
The Ideal Candidate
* Previous Managed Service Provider experience in a team lead/supervisor position
* Azure experience
* Experience with O365, MS Server Products, and Active Directory
* 3+ years of desktop, networking, and server experience
* Backup experience
* Firewall experience (desirable)
* Relevant industry certification (MCSE, VCP, CCNA, Cloud certs)
If this role is of interest, please apply with an up to date copy of your CV.
3rd Line Team Lead / Service Desk / Supervisor / Management / InfrastructureSupport / Azure / O365 / Microsoft Server / Active Directory / Firewall / Backup / Managed Service Provider
3rd Line Team Lead / Service Desk / Supervisor / Management / Infrastructure Support / Azure / O365 / Microsoft Server / Active Directory / Firewall / Backup / Managed Service Provider
Industry: IT
Salary: £50000 - £60000 per annum + + package
Salary Benefits: + package
Vacancy Type: Permanent
Job Skills: -
Contact Name: Tim Griffin
Website: -
Direct Application URL: -