Job Reference: BBBH43536
Job Duration:
Start date: ASAP
Description:
Application Services Manager - D365, ITIL, SAP, SuccessFactor
Role: Application Support Manager
Location:One day a week in Merseyside / Remote / Hybrid
Salary: £60,000 - £75,000
Are you a passionate Application Manager looking to work for one of the largest companies in the world?
Do you want the opportunity to work for a fast-growing company whoprioritise staff training and progression?
Do you have experience of D365, as well as managing teams of application support engineers?
Than this may be the perfect role for you!
Client:
My clients established IS team are looking foran experienced Application Services Manager.The role will lead a team of 14 Analysts, supporting a broad portfolio of applications across a 24/7 business model.
This role is focused on managing a technical applications development and support. You willwork as part of the Application Services Management team to ensure service delivery.
Role:
* Through a good understanding of ITIL you will ensure process and control exists and is applied for all major processes, including incident, change, release and problem management.
* Definition and support of 3rd Party Vendor Service and Operational Level agreements and related reporting measures, providing an effective interface between users and providers.
* Working with Support and Development teams to ensure the design, set up, testing and deployment of new functionality as part of the IS strategy via a robust Change andRelease process.
* Direct and co-ordinate the activities of the team, ensuring the right level of capability exists to meet current and future business needs.
* You will be comfortable managing relationships at all levels and will possess good communication skills
* With people at the forefront of your approach, we are looking for clear evidence of team leadership and development across similar roles
Industry: IT
Salary: £65000 - £75000 per annum + Benefits
Salary Benefits: Benefits
Vacancy Type: Permanent
Job Skills: -
Contact Name: Jack Bannister
Website: -
Direct Application URL: -