Job Reference: BBBH49025
Job Duration: 6 Months
Start date: ASAP
Description:
Concept are currently recruiting forI.T / Epos Hardware Break-fix Field Service Engineers in the Exeter Area.
Our clients Field Service team is made up of passionate, friendly and experienced engineers dedicated to providing exceptional IT solutions and support to the Retail industry.We are looking for someone that has a strong technical background and is ready to deliver an amazing service.
Package & Working details:
* Initial 3 - 6 months contract
* potential opportunity to be taken on permanently.
* £140 per dayvia Umbrella Company (Inside IR35)
* Predominantly Monday - Friday
* Must be open to work 1 day every other weekend if required.
* Core working hours 9am - 5pm*
* Van and Fuel card provided along with laptop and all kit
Job Description:* Onsite support
* Field based work
* Diagnostics, swap out, break fix, upgrades and builds of both IT hardware and RetailIT hardware - including cables and peripherals
* Desktop, Network and EPOS / Retail Tech
* Device and connectivity troubleshooting
* Device imaging and configuring
* Device swap outs and connectivity cabling, Wi-Fi
* Device installs, moves, decommissions.
* Proactive maintenance, user familiarisation and guidance.
Must have:
* Attention to detail
* Self-starterand driven towards excellence
* Previous experience in a similar role.
* Familiarity with EPOS equipment including printers* Familiarity with Cielo and Microsoft tablets, Lenovo / Dell Desktops and Laptops, KVM switches, Routers.
* Knowledge of Windows operating system and associated technologies
* Knowledge of peripherals and their maintenance - printers, scanners.
*Be SLA focused and familiar with call management products.
* Familiarity with support procedures, scripts, and processes.
*Proven troubleshooting skills.
* Good customer facing skills
This contract has been deemed an inside IR35 role, thereforeyou will need to be paid via umbrella company. The above rates are the umbrella company rates subject to weekly fee and deductions
Industry: IT
Salary: Up to £140.00 per day + + Van, Fuel Card and Laptop
Salary Benefits: +Van, Fuel Card and Laptop
Vacancy Type: Contract
Job Skills: IT, Hardware, Installation, Decommission, Deployment, Project, Upgrade, Field
Contact Name: Bethany Pearson
Website: -
Direct Application URL: -