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Customer Support Engineer - Field Based

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Salary: £50.00 per hour


Greater London, London

Job Advertiser

MCGinley Recruitment
Registered: 16 Jul '14
Postings: 26
Followers: 3, Following: 0

Job Reference: SC/HQ507191

Job Duration: Until 30th June

Start date: ASAP

Description:

* Customer Support Engineer - Field Based
* £50 - £60 per hour PAYE - Inside IR35
* Temporary contract until 30th June 2023
* Remote based travelling to Customer Sites



Working for one of the biggest names in Technologywe are looking for an experienced Customer Engineer to travel to customer sites and provide expertise and support with a specific emphasis on Active Directory and Azure Identity Management.



The ideal candidate will be DV cleared but Sc clearance is also fine



Key responsibilities

* A key technical resource for the customer
* Focused on delivering proactive services such as education workshops, delivering assessments and providing expert guidance
* Join a highly motivated team of leading industry experts
* Preview new technology before others in the industry and learn how to make the best of it
* Visit customers to train them and share industry and development expertise
* Be part of a thriving developer community that's constantly looking for ways to improve our customers' experience, software development goals and use of technology.
* Build strong customer relationships and ensure deliveries align with customer projects and milestones.
* Analyze problems
* Maintain, extendaccreditations and certifications, assist in developing best practices for key technologies and products to support technical team readiness
* Demonstrate strong communication skills; ability to develop strategic ongoing customer relationships and gaintrust.
* Engineers must also possess strong technical writing, presentation, and training skills



Product & Functional Skills

Technical Skills

Which Solution Area:

* Broad knowledge of on-premises Microsoft products with deep understanding of (at least) one of the following:
* (Azure) Identity Management
* Active Directory
* Windows Server
* Virtualization
* Networking
* Technical experience with hybrid infrastructures, architecture designs, and technology management.
*Proven subject matter expertise in the following:
* 5+ years' experience in systems development, network operations, softwaresupport, IT consulting
* Self-reliant and strong team player
* Working in a fast-paced environment where technology and customers' requirements can change regularly
* Understanding of Microsoft's Modern IT Architecture and Strategy
* PowerShell\Scripting experience



Identity related requirements:

* Experience in designing and implementing Active Directory (and Azure Active Directory)
* Windows Server related requirements:
* Experience with virtualization (Hyper-V) platforms
* Networking (virtualization)
* PKI
* Failover Clustering
* RDS\WVD
* Azure, knowledge of:
* IaaS platform
* Infrastructureas Code
* Governance
* Azure Active Directory\ Identity Management



Specific skills:

* Proven track record in successfully planning, deploying, operating, and optimizing on-premises environments
* Proven track record of building relationships with senior IT and business decision makers.
* Exceptional verbal and written communication skills.
* Ability to explain complex topics in ways that can be understood by technical and business decision makers.
* Fluency in English is essential* Willingness to travel

Industry: IT

Salary: £50 - £60 per hour

Salary Benefits:

Vacancy Type: Contract

Job Skills: -

Contact Name: Samantha Cole

Website: -

Direct Application URL: -

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Position Details

Advert Ref: #2999513
Posted: 15 Sep '22
Visits: 11