Job Reference: BBBH45864
Job Duration: 1 Month
Start date: ASAP
Description:
Concept Resourcing are currently recruiting fora Deskside Support Engineer commutable to Fulbourn.
The purpose of this role is to provide on-site technical support for theEnd User Technology environment involving desktop computing and corporate IT services.
Package:
* £180 per day payable via umbrella company (InsideIR35)
* 4 Weeks initial contract
* Potential to go perm/Contract extension
* Monday to Friday
* 8am - 4pm
* Site based role
The role
* Providing support for hardware and software issues on IT equipment,including but not limited to Desktop, Laptops, Mobile devices, and peripherals.
* PXE boot staging process.
* HP Desktop& Laptop hardware scopes.
* RAM upgrade
* Keyboard exchange
* SSD HD replacement
* SCCM SW deployment issues (front end).
* Hand and eyes experiences for MFP, Standalone, Networked Printers & Scanners.
* Smartphones & Portable Devices experiences for SIM configuration, how-to questions, Hand on eyes software issues (IOS, Android, and Windows).
* Standard and nonstandard HW Devices (peripherals like monitors, label printers, etc.)
The candidate
* Ability to pass a BPSS Check
* Experience with ITIL
* At least 2 years' experience working on installation and configuration of desktops, laptops, andprinters
* Knowledge of Software related issues (Standard and Non-Standard)
* familiarity with Dell and Microsoft productswith experience in component replacement
* Excellent communication skills (verbal and written)
* Excellent Time management and Organisational skills.
* A good theoretical and practical approach to diagnosing problems.
* Ability to work independently and in a small team on a wide range of products.
* Experience with ticket management such as Service Now
* Customer support skills
* Good all-round understanding of hardware maintenance/break-fix
This contract has been deemed an inside IR35 role, therefore you will need to be paid via umbrella company. The above rates are the umbrella company rates subject to weekly feeand deductions.
If this is something you are interested in, please click apply.
Industry: IT
Salary: Up to £180.00 per day
Salary Benefits:
Vacancy Type: Contract
Job Skills: Desktop, deskside, techbar, helpdesk, support, 1st line, first line,
Contact Name: Bethany Pearson
Website: -
Direct Application URL: -