Job Reference: BBBH39252
Job Duration:
Start date: ASAP
Description:
Concept Resourcing are currently recruiting for aDesktop Support Engineer to support an end client based in Poole.
The purpose of this role is to provide a consistent high level of service on a prestigious client site whilst working for a worldwide IT support Managed Service Provider.
Package:
*Basic Salary of up to £26,000 per annum
* Monday - Friday 9am - 17.30pm
* Pension and life assurance
* Access to ongoing training and Career Development
Responsibilities and requirements:
* React to customer incidents and service requests andmanage through to a successful resolution
* Deliver desk-side support services to the end user
* Deliver both hardware and software breakfix services for all kit across the site
* Provide standard and approved hardware and software support and maintenance on desktop devices
* Support, manage and maintain the configuration and installation of desktops, including patch updates and hardware replacements
* Monitor security profiles and anti-virus software on all Desktop Devices and take appropriate action in the event of non-compliance with security requirements.
* Provide VIP support for desk side issues
The candidate:* Previous experience of working onsite for an End Client
* Previous experience of providing Desktop Support to all levelsof users
* Ability to work under pressure and adapt to change
* Provide the client with high levels of customer service andhave a proven background in doing so.
* Good knowledge and experience in Microsoft Desktop Software and Operating Systems
*Support client systems, service and deploy computer equipment.
* An understanding of network protocols, server hardware and configurations or other IT qualifications
If you are interested in this vacancy please click apply
Industry: IT
Salary: £24000 - £26000 per annum + pension, life assurance
Salary Benefits: pension, life assurance
Vacancy Type: Permanent
Job Skills: deployment, migration, build, image, imaging, support, deskside, swap out
Contact Name: Kayleigh Dutton
Website: -
Direct Application URL: -