Job Reference: BBBH39253
Job Duration:
Start date: ASAP
Description:
Concept Resourcing are currently recruiting for a Desktop Support Engineer to support an end client based in Maidenhead.
The purpose of this role is to provide a consistent high level of service on a prestigious client site whilst working for a worldwide IT support Managed Service Provider.Please note this role requires out of hours support: On call is paid at £20 per night for every night on call. On call applies1 in every 2 weeks.
Package:
* Basic Salary of up to £26,000 per annum
* On call allowance as above
* Monday - Friday 9am - 17.30pm
* Pension and life assurance
* Access to ongoing training and Career Development
Responsibilities and requirements:
* React to customer incidents and service requests and manage through to a successful resolution
* Deliver desk-side support services to the end user
* Deliver both hardware and software breakfix services for all kit across the site
*Provide standard and approved hardware and software support and maintenance on desktop devices
* Support, manage and maintainthe configuration and installation of desktops, including patch updates and hardware replacements
* Monitor security profilesand anti-virus software on all Desktop Devices and take appropriate action in the event of non-compliance with security requirements.
* Provide VIP support for desk side issues
The candidate:
* Previous experience of working onsite for an End Client
* Previous experience of providing Desktop Support to all levels of users
* Ability to work under pressure and adapt to change
* Provide the client with high levels of customer service and have a proven background in doing so.
* Good knowledge and experience in Microsoft Desktop Software and Operating Systems
* Support client systems, service and deploy computer equipment.
* An understanding of network protocols, server hardware and configurations or other IT qualifications
If you are interested in this vacancy please click apply
Industry: IT
Salary: £24000 - £26000 per annum + pension,life assurance
Salary Benefits: pension, life assurance
Vacancy Type: Permanent
Job Skills: deskside, desktop, support,migration, imaging. 1st line, 2nd line, desktop, deskside
Contact Name: Kayleigh Dutton
Website: -
Direct Application URL: -