Job Reference: BBBH39255
Job Duration:
Start date: ASAP
Description:
Concept Resourcing are currently recruiting for a Desktop Support Engineer to support an end client based in Farnborough, Hampshire.
Thepurpose of this role is to provide a consistent high level of service on a prestigious client site whilst working for a worldwide IT support Managed Service Provider.
Package:
* Basic Salary of up to £33,000 per annum
* Monday - Friday 9am - 17.30pm
* Pension and life assurance
* Access to ongoing training and Career Development
* There will be an element of travelto the London office within this role
Responsibilities and requirements:
* React to customer incidents and service requests and manage through to a successful resolution
* Deliver desk-side support services to the end user
* Deliver both hardware and software breakfix services for all kit across the site
* Provide standard and approved hardware and software support andmaintenance on desktop devices
* Support, manage and maintain the configuration and installation of desktops, including patchupdates and hardware replacements
* Monitor security profiles and anti-virus software on all Desktop Devices and take appropriate action in the event of non-compliance with security requirements.
* Provide VIP support for desk side issues
The candidate:
* 2-3 years providing Desktop Support including troubleshooting hardware, software, operating systems
* Skilled in PC break/fix including basic administration of Windows O/S
* Good knowledge in configuring mail & troubleshooting of MobileDevice Management system (Airwatch / Xenmobile / Mobile iron etc)
* Understanding on Data backups
* Understanding and troubleshooting for VDI, SCCM / LanDesk / Altris
* Ability to lift / move computer equipment weighing up to 50Lbs.
* Provide theclient with high levels of customer service and have a proven background in doing so.
* Good knowledge and experience in Microsoft Desktop Software and Operating Systems
* Support client systems, service and deploy computer equipment.
* An understanding of network protocols, server hardware and configurations or other IT qualifications
If you are interested in this vacancyplease click apply
Industry: IT
Salary: £30000 - £33000 per annum + pension, life assurance
Salary Benefits: pension, life assurance
Vacancy Type: Permanent
Job Skills: deskside, desktop, support,migration, imaging. 1st line, 2nd line, desktop, deskside, break fix, trouble shooting
Contact Name: Kayleigh Dutton
Website: -
Direct Application URL: -