Job Reference: BBBH45222
Job Duration: 3 Months
Start date: ASAP
Description:
Concept Resourcing are currently recruiting a Desktop Technician commutable to Central London on an ad-hoc basis.
This position assists site with technical support of laptop, desktop computers, applications, and related technology on Microsoft Windows Operating System.
Contract Duration: 1 day per week every 1-2 weeks
Rate information:
* £160.00 per day via umbrella (inside IR35)
* 9.00am - 17.00pm
* 1 day per week every 1-2 weeks from March 2023 - June 2023
The Role:
* Prepare, install and configure computer hardware (laptops anddesktops) operating systems for customer
* Deliver computer or other hardware to customer - and assist at first-time login* Monitor and maintain computer systems and networks
* Assist network-team on tasks regarding network (troubleshoot system andnetwork problems, diagnosing and solving hardware faults)
* Supporting end users both face to face and remotely
* Follow script based guidance to repair a fault or set up system
* Repair/ replace parts where necessary
* support refresh of hardware* see tasks through to completion
* Prioritise and manage open cases on Remedy
* Provide good quality customer service atall times and establish good working relationships
The Candidate:
* Excellent skills in user IT infrastructure - Desktops, Laptops, Printers, Handhelds, Smartphone etc
* Strong technical skills in Microsoft Windows desktop operating systems (Win7 & Win 10) and business productivity applications i.e. Office
* Ability to interact with customers so as to ensure thatthe service is polite, efficient and responsive
* Ability to work on their own initiative
* To work through issues analytically and successfully
* At least 2 years of experience in the field or in a related area required
* Prior experience on Desktops, Workstations, Notebooks and Printers
* Strong customer service skills
* Strong written and verbal communication skills (English and local language)
* Background security check required - must be able to complete successfully
This contracthas been deemed an inside IR35 role, therefore you will need to be paid via umbrella company. the above rates are the umbrella company rates subject to weekly fees and deductions.
If you are interested in this vacancy, please click apply
Industry: IT
Salary: Up to £160 per day
Salary Benefits:
Vacancy Type: Contract
Job Skills: Desktop, deskside, techbar, helpdesk, support, 1st line, first line,
Contact Name: Bethany Pearson
Website: -
Direct Application URL: -